Join the Team: Key Account Manager, Great Lakes East
Pharmacosmos Therapeutics Inc., a leading player in the pharmaceutical industry, is seeking an experienced Key Account Manager to join our dynamic team in the Great Lakes East region. As a Key Account Manager, you will play a crucial role in driving the growth of our innovative therapies, Monoferric and Cosela, and advancing our mission to improve patient outcomes in anemia and cancer care.
About Pharmacosmos Therapeutics
Pharmacosmos Therapeutics Inc. is an affiliate of Pharmacosmos, a family-held company founded in 1965 and headquartered in Denmark. We are a global leader in the treatment of iron deficiency anemia and are committed to changing the way iron deficiency anemia is treated while also advancing cancer care through Cosela. Our company values integrity, open-mindedness, and respect, and we strive to create a collaborative and performance-based culture that empowers employees to make a meaningful impact.
Job Summary
We are looking for a highly skilled Key Account Manager to serve as the primary interface for our targeted customer accounts in the Great Lakes East region. As a Key Account Manager, you will be responsible for establishing and maintaining relationships with key decision-makers, developing account-level business plans, and driving the growth of our products. If you have a passion for delivering exceptional customer experiences, a strong understanding of the healthcare industry, and a proven track record of success in key account management, we encourage you to apply.
Key Responsibilities
- Serves as the primary Pharmacosmos Therapeutics Inc. interface for identified targeted customer accounts with responsibility for the overall customer experience within these accounts.
- Establishes relationships and maintains an effective communication network with customers at multiple levels, including corporate personnel, medical directors, quality directors, service line leaders, pharmacy directors, and financial directors.
- Develops a breadth of relationships within each account to ensure an understanding of each account's objectives, goals, and challenges and identifies approved Pharmacosmos Therapeutics Inc. resources that are aligned to the customer's needs.
- Enhances relationships with executives and medical experts in key institutions to advance brand and disease franchise imperatives while driving positive formulary reviews and operationalizing formulary changes for Pharmacosmos Therapeutics products.
- In partnership with PTI Medical, leverages decision-maker relationships to support clinical protocol development and care pathway placement with approved, on-label information and resources related to all Pharmacosmos Therapeutics Inc. products.
- Pro-actively pull-through all contract options at the regional level in key accounts (oncology clinic/practice, hospital, IDN, emerging customers) by strategically prioritizing current account utilization and future growth opportunities in collaboration with the matrix team.
- Provides approved disease/product information and resources to key decision-makers and stakeholders at the executive and implementation level within oncology accounts.
- Creates and conducts regular account-level business plans and reviews across both hematology/oncology and hospital contracted accounts. Acts as the Subject Matter Expert (SME) for business-to-business discussions, including pricing and rebate terms that align with brand strategy.
- Account interactions include, but are not limited to, Oncology "c-suite" executives, Oncology service line leaders and decision-makers within large Oncology group practices, integrated delivery networks, Oncology institutions, Oncology physicians' groups, and other Oncology key stakeholders who directly impact clinical practice.
- Conducts routine business analysis and planning sessions with RSD and matrix partners to pull through clinical and contracting strategies within the region. These strategies will include collaboration and deployment of Pharmacosmos resources from all applicable matrix members (SAR, FRM, NE, MSL) where needed to execute necessary comprehensive solutions for key accounts.
- Understands and identifies the short and long-term strategic vision and objectives within each of your assigned key accounts through collaboration with respective RSD and other matrix partners.
- Actively maintains an understanding of the drivers and trends within the healthcare industry that affect your accounts and shape their overall business and buying decisions.
- Maintains a high level of payer and related Managed Markets benefit structures, reimbursement mechanisms, legal and regulatory influences, health management programs, and product distribution knowledge necessary to accomplish goals.
- Maintains knowledge of oncology standards of care and emerging clinical trends, relevant diagnostics, and genetic testing advances and can articulate approved, on-label product information related to these topics.
- Understands Oncology-specific quality initiatives and when appropriate discusses them using approved Pharmacosmos Therapeutics Inc. resources and messages.
- Builds and maintains long-term relationships with formulary-influencing clinical, pharmacy, and administrative KOLs located within the region.
- Special projects as assigned by the Director, East/West Key Account Management Team.
- Other duties as assigned.
Requirements for the Position
- Required 4-year bachelor's degree; MBA, MHA, MS preferred.
- Minimum of (3-5) years' experience working with key thought leaders or high-influence customers in large group practices, hospitals, or managed care organizations with a concentration in Oncology or other complex/organized healthcare setting.
- Current key account management experience with complex acquisition processes (buy and bill, SP, SD, etc.) calling on large Oncology group practices and/or integrated delivery networks.
- Ability to establish and maintain executive relationships (C-Suite and Pharmacy Director) in health systems and oncology clinics/practices.
- Superior communication, teamwork, and ability to work in a high-matrix environment.
- Strong project management experience, including superior analytical and planning skills.
- Demonstrated leadership skills and managing others with the ability to manage multiple projects simultaneously.
- > 60% travel expected.
Competencies
- Teamwork/Collaboration: Works toward common goals by supporting, encouraging, and sharing information with colleagues, both internal and external.
- Communication: Speaks, writes, listens, and presents information in a logical and articulate manner appropriate for the audience. Skilled in developing and delivering presentations and leading meetings.
- Leadership: Operates with high integrity in all matters with a proven ability to motivate teams and individuals; ability to build consensus and lead cross-functionally.
- Negotiation: Confers with others to reach resolution; explores alternatives and positions to reach outcomes that gain support and acceptance of all parties.
- Drive: Produces consistent, high-quality and quantity outputs and meaningful results with a sense of urgency to contribute to the mission and strategic goal on time.
- Problem Solving: Determines what is wrong in complex situations by identifying root causes and working with others to permanently fix problems with win/win solutions.
Attitude and Demeanor
- Proud Pharmacosmos ambassador.
- Strong personal leadership.
- Inspires cross-functional transparency and collaboration.
- Customer-centric 'can-do' attitude and goal-focused.
- Ambitious, independent, analytical, collaborative, loyal, organized.
What We Offer
At Pharmacosmos Therapeutics Inc., we offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. Our company culture values integrity, open-mindedness, and respect, and we strive to create a collaborative and performance-based environment that empowers employees to make a meaningful impact.
Why Join Our Team?
By joining our team as a Key Account Manager, you will have the opportunity to:
- Work with a leading player in the pharmaceutical industry.
- Drive the growth of innovative therapies that improve patient outcomes.
- Develop and maintain relationships with key decision-makers in the healthcare industry.
- Collaborate with a cross-functional team to achieve business objectives.
- Contribute to a company culture that values integrity, open-mindedness, and respect.
How to Apply
If you are a motivated and experienced Key Account Manager looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you!
Pharmacosmos Therapeutics Inc. is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds.
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