The Labor Coordinator plays a pivotal role in managing the scheduling, timecard processing, and operational logistics for on-call employees and clients. This role requires a unique combination of exceptional interpersonal skills, meticulous attention to detail, and logistical expertise to ensure seamless coordination of events and labor resources.
Job Responsibilities
- Client and Crew Coordination: Promptly and accurately respond to labor requests from clients, schedule crew members, and communicate event details to both clients and the crew.
- Timecard Management: Review and update event timecards within 24 hours of the event's conclusion to ensure accuracy and timeliness.
- On-Call Support: Serve as the first point of contact during on-call hours, addressing questions or concerns from clients and technicians.
- Travel Coordination: Arrange and approve travel plans for crew members as needed.
- General Support: Handle additional tasks and responsibilities as required to support the team and clients.
Requirements
- Industry Knowledge: Basic understanding of live corporate events and the roles of audio/visual technicians (e.g., audio engineers, video engineers, lighting technicians, stagehands, and camera operators).
- Technical Proficiency: Proficient with computer programs, particularly Google Workspace (Docs, Gmail, Sheets, Drive), and the ability to quickly learn new tools like Lasso event management software.
- Organizational Excellence: Strong organizational skills with exceptional follow-through and attention to detail.
- Communication Skills: Outstanding verbal and written communication skills.
- Problem-Solving Ability: Ability to think critically and work independently while demonstrating a willingness to learn.
- Numerical Aptitude: Basic understanding of math, particularly as it relates to payroll calculations.
- Interpersonal Skills: High emotional intelligence and a curious, proactive mindset.
Preferred Skills (Not Required):
- Prior experience in the audio/visual or live event industry.
- Familiarity with Lasso event management software.
Minimum Technical and Work Environment Requirements:
- Internet Connection:
- Primary internet connection with a minimum speed of 15 Mbps.
- Backup internet connection with at least 10 Mbps.
- Backup connection must be capable of supporting work during a power outage.
- Primary Device:
- Desktop or laptop equipped with at least:
- Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.
- A minimum of 8 GB RAM.
- Backup Device:
- Must meet or exceed the performance of an Intel Core i3 processor.
- Must be functional during power interruptions.
- A functioning webcam.
- A noise-canceling USB headset.
- A quiet, dedicated home office space.
- Peripherals and Workspace: A smartphone for communication and verification purposes.
Benefits
Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.
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