CONNECT, powered by American Family Insurance, is seeking a Licensed Inside Sales Representative. This role involves quoting and selling insurance policy premiums to incoming sales prospects while providing excellent customer service to both new and existing customers.
Responsibilities
- Quotes and sells insurance products to new and current customer
- Advises prospects on appropriate insurance coverage and options relative to prospect circumstances and meeting the needs of the customer
- Runs reports from various systems to verify accuracy of information provided by potential insured regarding insurance and driving history
- Explains coverage and payment options to the customer
- Responsible for outbound follow up on unsold internet leads which may have a likelihood of purchasing
- Services existing customer policies as required including policy changes when customer service is not available
- Follows up on underwriting department requests to ensure policy underwriting adherence and improve retention
- Attends sales meetings, seminars or educational activities to stay current with market trends, regulations and maintain state licensing
Skills
- Must currently have an active Property and Casualty Producers License or a Personal Lines License
- Possesses a thorough understanding of company guidelines with the ability to communicate those guidelines to customers and other employees
- Familiar with Microsoft Office applications
- Excellent written and verbal communication skills
- Able to multi-task with speed and accuracy
- Organizational and problem solving skills
- Bilingual skills (English/Spanish) for a 7% shift premium
Benefits
- Comprehensive medical, dental, vision and wellbeing benefits
- Competitive 401(k) contribution
- Pension plan
- Annual incentive
- 9 paid holidays
- Paid time off program (23 days accrued annually for full-time employees)
- Student loan repayment program
- Paid-family leave
Company Overview
CONNECT, powered by American Family Insurance, offers auto, home, condo, renters, umbrella and specialty insurance with exclusive discounts, benefits and Handle With Care® experience. It was founded in 1987, and is headquartered in De Pere, Wisconsin, USA, with a workforce of 1001-5000 employees. Its website is https://www.connectbyamfam.com.
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