Licensed Tax Resolution / Controversy Professional

Location: Remote Schedule: Full-Time, 40 hours per week Core Hours: Monday–Friday, 9:00 AM–5:30 PM EST Company Website: www.TaxProblemSolver.com We are a nationally recognized tax resolution firm with over 40 years of proven success, headquartered in Florida. We are seeking a highly skilled, motivated, and detail-oriented Tax Resolution/Controversy Professional to join our growing team. This is an exceptional opportunity to become part of a reputable, established firm and advance your career in tax controversy. Qualifications • Extensive knowledge of IRS processes and procedures, including collections, examinations, innocent spouse, offers in compromise, appeals, advisory functions, penalty abatement, and identity theft. • Strong understanding of the Internal Revenue Manual and the ability to develop persuasive arguments using IRS policy, revenue procedures, and applicable laws. • Positive attitude, professional demeanor, and a strong customer service mindset. • Exceptional interpersonal, negotiation, conflict resolution, and follow-up skills. • Excellent written and verbal communication abilities in English. • Highly organized with the ability to efficiently prioritize and manage tasks. • Proficient with computers, tax preparation systems, and accounting software. • Ability to pass background and reference checks. Key Responsibilities • Manage a high-volume caseload (75-100 active cases) while maintaining accuracy and quality of work. • Represent clients with professionalism and integrity before the IRS and state taxing authorities. • Review and analyze client financials to determine appropriate resolution strategies. • Prepare professional financial reports, documentation requests, and submissions to IRS and state agencies. • Conduct research and craft strategic arguments to support clients’ positions. • Negotiate with IRS and state agencies—both by phone and in person—to secure tax resolutions. • Monitor case progress and ensure timely steps are taken to move cases toward resolution. • Maintain ongoing, proactive communication with clients about expectations, updates, and next steps. • Manage correspondence with IRS and state authorities, ensuring accuracy and compliance. • Assist clients by removing federal tax liens, wage garnishments, and levies through effective advocacy. • Maintain well-organized digital client files, notes, and task management. • Prepare clean, accurate, and organized workpapers. • Participate in regular meetings with management to review caseload, company updates, goals, and feedback. • Communicate scheduling needs in advance, including CPE or commitments affecting work hours. • Perform additional job-related duties and project tasks as assigned. • Provide exceptional service to foster long-term client relationships. Requirements • A personal cellphone with reliable service (firm provides phone app for office line). • Computer with minimum 16GB-32GB RAM and high-speed internet (at least 100 Mbps). • Minimum 5+ years of hands-on tax resolution experience. • Minimum 5+ years negotiating directly with the IRS and state agencies. • Bachelor’s degree. • Active Enrolled Agent (EA), CPA, or Attorney credential. • Strong communication and presentation skills. • Full-time employment only (no independent contractors). • Ability to work the required core hours. • Strong computer literacy. Benefits Package (Available after 90 days of employment) • Paid training • Bonus and performance-based perk opportunities • 120 hours paid vacation, 160 after 5 years • Paid sick days • 401(k) after one year of service Salary $70,000.00 to $90,000.00, commensurate with experience. Job Type: Full-time Pay: $70,000.00 - $90,000.00 per year Benefits: • 401(k) • Paid time off • Work from home Work Location: Remote Apply tot his job