Live Chat Agent

Pay range: $19-$23 per hour Overview We are seeking a friendly and customer-oriented Remote Live Chat Agent to join our team in Webster, MA. As a Live Chat Agent, you will be responsible for providing exceptional customer service and support through online chat platforms. Responsibilities • Engage with customers in real-time through online chat to provide assistance and answer inquiries • Resolve customer issues and complaints in a timely and professional manner • Proactively identify opportunities to upsell or cross-sell products and services • Maintain accurate records of customer interactions and transactions • Collaborate with team members to ensure a seamless customer experience Qualifications • Excellent written and verbal communication skills • Strong customer service orientation • Ability to multitask and prioritize in a fast-paced environment • Proficiency in typing and navigating online chat platforms • Previous experience in customer service or sales is a plus Apply tot his job