Posted: Dec 5, 2025
Live Chat Agent job at Heritage Home Service. Tewksbury, MA. We are looking for a Live Chat Agent who will help customers through instant messaging applications. Customers can usually troubleshoot their own problems or ask questions quickly via chat, and chat support agents must have the skills to answer them promptly and accurately. Responsibilities This invaluable role involves helping businesses by answering live chat messages on their online assets Address inquiries and resolving issues promptly and efficiently Maintain a friendly and professional demeanor in all interactions with customers Remain updated on your client's services or products to offer reliable information Swift answers show customers that you value their time Requirements :High school diploma or GED Chat Representative/Customer Service experience is not needed but can be a bonus Quiet workspace away from distractions Self Motivated - you must be 100% able to commit to working with little supervision Work from home jobs of this nature require Internet and one of the following: Laptop or PC, MAC, or Smart Device - Android or IOS Excellent written and verbal communication skills. Benefits Why Join Us: • Remote Flexibility: Enjoy the convenience of working from home and managing your own schedule. • Comprehensive Training: Receive thorough training to excel in your role and develop your skills. • Opportunities for Growth: Grow your career with opportunities for advancement within the company. • Supportive Team Environment: Join a collaborative and supportive team dedicated to your success. Apply tot his job
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