The Role
The Business Operations Manager serves as the operational backbone of both the Global Partnerships and Global Sales teams at Legends Global. Reporting to the VP of Business Operations, this individual is responsible for designing and embedding scalable, repeatable infrastructure that removes administrative burden from sellers — enabling them to stay focused on closing business and driving revenue.
Acting as the critical conduit between executives, sellers, and centralized resources, the Business Operations Manager will own structured reporting, support forecasting, deal modeling, finance connectivity, legal liaison, and HR onboarding workflows. The role spans the full sales funnel — from pre-partnership pipeline engagement through signed contracts, onboarding and ongoing invoicing and performance tracking.
About Legends Global
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated suite of premium services — spanning feasibility & consulting, sales, partnerships, hospitality, merchandise, venue management, and content & booking — across a network of 450 venues worldwide hosting 20,000 events and 165 million guests each year.
The Legends culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.
Key Responsibilities
Operations & Infrastructure
- Design and embed scalable, repeatable processes that reduce administrative burden on sellers and partnership managers
- Build standardized playbooks, workflows, and tooling that can be handed off and executed by any team member
- Own the full deal lifecycle operationally — from pipeline and deal modeling through contract execution, client onboarding, invoicing, and performance reporting
- Coordinate legal contract prioritization and HR onboarding workflows to keep deals moving quickly and cleanly
Reporting & Analytics
- Build and maintain live performance dashboards, pipeline reviews, and forecast models that give leadership clear visibility without pulling sellers from customer conversations
- Own data quality standards — define, enforce, and maintain consistent reporting across both teams
- Support budgeting and financial reporting in partnership with FP serve as the day-to-day finance connectivity point for both divisions
- Develop standardized deal models and scorecards to enable consistent, efficient resource allocation when evaluating new partners
Cross-Functional Coordination
- Act as the strategic link between the Global Sales and Global Partnerships teams and internal functions including Finance, Legal, and HR
- Support the VP of Business Operations with planning cycles, business reviews, and leadership presentations
- Assist with headcount tracking and organizational planning as directed by senior leadership
Qualifications
- 3-5 years of experience in business operations, sales operations, or revenue operations — ideally within a high-growth, global organization
- Bachelor’s degree in business administration, Finance, or a related field; MBA a plus
- Demonstrated proficiency with Salesforce CRM, including pipeline hygiene, reporting configuration, and process maintenance
- Proven track record of building operational frameworks that support teams at scale
- Experience owning forecasting, budgeting, and financial reporting in partnership with FP&A teams
- Prior exposure to legal contract workflows, HR onboarding processes, and cross-functional stakeholder management
- Experience in sports, entertainment, venue, or experiential industries is a strong advantage
Skills & Abilities
- Ability to design and standardize workflows and tooling that are built to be handed off, not hoarded
- Strong analytical skills with comfort building and owning live dashboards and forecast models
- Data quality ownership mindset — able to set and enforce consistent reporting standards across teams
- Skilled communicator who can bridge executives, sellers, Finance, Legal, and HR
- Comfortable managing multiple concurrent workstreams across Sales and Partnerships simultaneously
- Proactive, solutions-focused mindset with strong attention to detail
COMPENSATION
Competitive salary range and a generous benefits package that includes bonus eligibility plus medical, dental, vision, life and disability insurance, paid vacation, and a 401k plan.
WORKING CONDITIONS
Location: REMOTE
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
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