Posted Mar 12, 2026

Manager, Operations – Medical Record Retrieval

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Job Description: • Ensure all required tasks are performed in a consistent, timely, and highly professional manner • Organize, lead, and participate in client meetings to ensure existing programs and services meet and/or exceed customer expectations • Lead a team of functional release of information specialists to achieve goals and objectives quickly, efficiently and profitably • Hire and retain talent, provide clear direction and accountability to employees, coach and mentor key employees, maintain core values and culture • Work with domestic and global partners to maintain excellent turnaround time and quality standards for release of information • New client implementation and customized project management to meet client needs • Prepare monthly portfolio presentations for senior leadership • Assist in the development of annual budgeting and fiscal planning as required • Identify opportunities for growth Requirements: • Bachelor’s degree and prior experience, preferred • Extremely team oriented • High proficiency in Microsoft products required, Outlook, Word and Excel • Ability to work well in fast-paced, multi-tasking environment while prioritizing and meeting deadlines • Superior communication skills • Outstanding customer service with strong negotiation skills • Detail oriented, with strong analytical skills and effective problem-solving skills • Ability to handle confidential materials and information in a professional manner • Availability to travel as needed; could be extensive and include overnight stays Benefits: • Health insurance • Professional development opportunities • Paid time off Apply Now Apply Now