Job Description:
• The Marketing Strategist will report to the Sr. Director, Client Operations and act as the strategic account lead.
• Work with client executives to define goals and develop strategies that will achieve them.
• Responsible for translating customer goals and needs into strategic plans that span the customer lifecycle.
• Monitor performance and client health closely.
• Build relationships and trust with senior-level clients.
• Measured on client satisfaction, customer growth and profitability, and timely strategy delivery.
Requirements:
• Bachelor’s degree in Marketing, Business Administration, Communications, or a related field.
• Minimum of 6 years of experience in digital strategy.
• Experience in the Healthcare, Professional Services, SaaS, Education, Manufacturing, or Senior Living industries is a plus.
• Proven experience with HubSpot and a deep understanding of the HubSpot ecosystem.
• Proven ability to lead and direct a team of professionals working on client accounts.
• Experience in setting and achieving annual and quarterly goals for clients.
• Demonstrated ability to build and maintain a positive and productive team spirit.
• Ability to deliver constructive and sometimes tough feedback to clients and internal SmartBug departments.
• Strong interpersonal skills and the ability to inspire and motivate a team.
• Demonstrated ability to ensure high client satisfaction, retention, and achieving sales, marketing, and ROI goals without sacrificing client goals and adhering to SmartBug values.
• Exceptional communication and presentation skills.
• High level of organization, attention to detail, and the ability to manage multiple priorities.
• Strong problem-solving capabilities and the ability to navigate complex challenges.
• High level of integrity, work ethic, and professionalism.
• Passion for client success and a commitment to delivering outstanding results.
• Experience working remotely in similar roles is strongly preferred.
• HubSpot essential certifications.
Benefits:
• Health insurance with company contribution
• Paid maternity and paternity leave
• Paid vacation
• Paid time off
• Winter Closure from December 25th - January 1st 2026
• 4-week paid sabbatical every 5 years of employment
• Monthly remote work allowance
• 401(k) with employer matching
• Flexible spending plan
• Company-funded short-term disability and life insurance
• Long-term disability
• Training budget
• The flexibility of working remotely
• MacBook Air issued to you at time of hire