Job Description:
• Communicating with patients and clients by phone and email
• Explaning balance details and insurance coverage confidently and clearly to patients
• Creating invoices and processing customer payments
• Creating and updating records to ensure accuracy and validity of information
• Managing claims submissions for ad-hoc processes like worker's comp and local government assistance programs
• Sorting and distributing communications in a timely manner
• Handling multiple projects and tasks simultaneously–multitasking is a must!
• Identifying and escalating opportunities for process improvements to the management team
• Assist Credentialing Associate in tasks
Requirements:
• Strong communication skills, both verbally and written
• Medical billing experience and previous experience working with an electronic medical system strongly preferred
• Strong knowledge of explanation of benefits (EOBs), account reconciliation, claims review, and aged receivables follow-up with patients
• Experience with commercial insurances, private carriers, HMOs, Medicaid, and Medicare
• High school diploma or equivalent
• Knowledge of Google Drive, Google Sheets, Google Docs, and Gmail
• A Microsoft Windows PC with access to high-speed internet during office hours
Benefits:
• Flexible schedule
• 15 Paid time off and federal holidays
• Potential performance bonuses