Metro Transit - Program Data Coordinator (5170)

WHY WORK FOR US?
We are mission and values driven and your contributions will makeadifference. We make a positive differenceinpeople'slives and helpan average of 23 people per week to find a place to live.

If you join us, you will be abletoadvocate for change whilealsoworking with influentialpeople who effectchanges in policy and devote time to issuesof racial and social justice. We prioritize your work/life balance and provide various scheduling options inadditionto generous time off, health, and wellness benefits and we're committed to helping you reach your potential by providing opportunities for professionalgrowth across the state.

JR 5170
Program Data Coordinator
Los Angeles, CA 90004
Salary: $23.24 - $28.28 per hour
Pay Frequency: 24 Pay Periods Per Year
Full Time Mon - Fri 7:00am to 3:30pm
Non-Exempt
Driving Required
Lower end of range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of range will apply to seasoned candidates with considerable years of relevant experience.

PATH is seeking candidates passionate about helping others make a positive change in their lives to join our Outreach Services team as the Data Coordinator at the RHC location.

ABOUT PATH
Since its foundation in 1984, PATH (People Assisting The Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing.

ABOUT OUR TEAM
We believe our mission to end homelessness can be achieved by providing permanent housing and highly individualized supportive services. Every program in our growing range of services is designed to holistically address barriers to long-term housing stability, implementing evidenced-based practices to promote improved wellbeing beyond housing alone. We are committed to improving the quality of our services by creating a diverse work environment for the community at large.

ABOUT THE JOB
As part of the Outreach Services team, the Program Data Coordinator works in conjunction with the Data Manager and program leadership to support the data needs of the Coordinated Entry System (CES). The Program Data Coordinator aggregates and tracks program performance in collaboration with other team members and PATH’s Quality Assurance Department and works with the Data Manager to assist with contract compliance, records management, and program invoicing. The Program Data Coordinator also coordinates their assigned team to help identify system enhancements and develop tools that support further improvements in data collection, report generation, and overall data access and implementation. Additionally, the Program Data Coordinator works with the management team to identify opportunities for performance improvement to the system as a whole and the resources necessary to attain make such improvements.

Position Responsibilities include:

• Maintain and monitor data systems.
• Help develop and implement training programs aimed at developing partner capacity as it relates to the Coordinated Entry System.
• Track outcomes and monitor progress against established goals.
• Analyze programmatic data to determine strengths and gaps.
• Complete reports for timely submission as required by funders
• Provide backup outreach and case management support to the region as needed.
• Administer client databases, including generating and analyzing reports, user management, and adherence to Homeless Management Information Systems policies and procedures.
• Ensure compliance with and help implement document and data management policies in collaboration with the Data Manager.
• Analyze program results and progress toward specific outcomes and goals.
• Design, develop, and implement regular reports for various audiences, including stakeholders, funders, and board members.

WHAT YOU BRING

We’re looking for candidates with:

• Analytical Skills and Attention to Detail: Gather and interpret data, identifying trends, patterns, and insights to inform decision-making. Ability to consistently produce high-quality work, ensuring accuracy and precision in all tasks.
• Collaboration and Teamwork: Work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders. Work effectively with others, contributing to team goals and recognizing the strengths and contributions of others.
• Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs, engages and maintains their attention.
• Creativity and Initiative: Take action and make decisions without being prompted, demonstrating a proactive approach to work and a willingness to take on additional responsibilities. Think outside the box, generating innovative solutions to problems or challenges.
• Critical Thinking and Problem Solving: Analyze and evaluate information and situations, identify key issues, consider alternatives, and make logical decisions based on sound reasoning that will achieve the desired outcome.
• Ethics and Boundaries: Maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing in all situations while maintaining professional boundaries.
• Attend and actively engage in all required training sessions as assigned by the company and apply learned skills and knowledge to daily tasks and responsibilities.
• Attend and actively engage in all required staff meetings and events on and off-site (when applicable).
• Must demonstrate a commitment to diversity, equity, and inclusion through inclusive service delivery, continued learning and development, modeling inclusive behaviors, contributing to an inclusive work environment, proactively mitigating bias in internal and external systems as well as interactions with internal and external stakeholders.
• Perform all other duties as assigned or required.

PREFERRED QUALIFICATIONS

• Three (3) years of paid experience gathering and analyzing data in a social/human services field.

MINIMUM QUALIFICATIONS

• One (1) year of paid experience gathering and analyzing data in a social/human services field.

GENERAL STAFF REQUIREMENTS

• Ability to obtain CPR/First Aid certification paid for by the Company.
• Ability to work Flexible hours, which may include evenings or weekends.
• Employment Eligibility Verification.
• Perform all work in CA.
• Successful completion of background screening (which may include an LAX clearance, Veterans Affairs Clearance, Sheriff Clearance, or another clearance for specific contracts) and drug test.
• Updated Tuberculosis Test

DRIVING
Driving is an essential function of this position. To meet the employment requirements for this role, all candidates must:

• Have reliable transportation
• A valid driver’s license
• Proof of insurance and ownership for personal vehicles used during work duties
• The ability to qualify for PATH's insurance coverage

EMPLOYMENT ELIGIBILITY
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa.

PATH is committed to maintaining the highest standards of professionalism and objectivity in our services and employment practices. To avoid potential conflicts of interest and ensure the integrity of our programs, we are unable to employ individuals who are currently receiving services from PATH or have received services within the past two years.

CALIFORNIA-BASED WORK EXPECTATIONS
We are a California employer. Therefore, all regular and customary work must be performed within the state. Approval for work outside of the office, does not establish approval for work to be conducted outside of California.

PATH does not offer fully remote positions. While some roles may include a schedule that involves multiple designated worksites or approved off-site locations (e.g., hybrid schedules), this does not imply that work will be performed from home. Many positions are fully on-site with no off-site work. All work schedules are determined by the responsibilities of the role and operational requirements, and may be adjusted at any time.

WHAT WE OFFER
In addition to a rewarding work environment, we offer our employees a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan.

READY TO MAKE A DIFFERENCE THROUGH ACTION?
If this position sounds like a fit, please submit your application today. A resume is required.

PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

PATH will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

PATH is dedicated to racial and social justice by centering equity in our service delivery and maintaining a diverse and inclusive work environment for the communities we serve. We seek awareness and insight from witnessing the stories of our clients and learning from the experiences of our staff to ensure impactful systems change. If people are empowered, they can bring their authentic, whole selves to work and when people feel like they belong, they can become part of a unified effort of ending homelessness for all.

Originally posted on Himalayas