Operations Manager, Fully Remote, Training Provided

I am the founder of a Silicon Valley–based online marketplace that helps students and organizations connect within elite universities (similar to OLX, but university-specific). Our platform is already successful and profitable and currently serves top universities. We are now expanding internationally and are looking for a Remote Operations Manager to work directly with me in running and growing the business. This role is ideal for an early-career professional who wants real responsibility, mentorship, and exposure to how a startup is built and scaled. What You’ll Do • Help coordinate daily operations of a remote team • Support sales and customer outreach processes (training provided) • Communicate professionally with customers and partners • Assist with onboarding and client support • Help document workflows, systems, and best practices • Identify inefficiencies and suggest process improvements • Work closely with the founder on execution and growth initiatives Tools We Use • Google Sheets & Docs • Dropbox Paper • Telegram • Video calls (Zoom / Google Meet) Benefits & Growth Opportunities • Direct mentorship from the founder • Stanford University graduate (PhD, MS, BS) • Hands-on coaching and learning • Clear path to growth into: • Senior Operations • Team Lead • Business or Strategy roles • Fully remote — work from home • Flexible and supportive startup environment • Join a lean, international team building something meaningful • Learn real startup operations, not just admin tasks • Who This Role Is Perfect For • A motivated early-career professional • Someone who wants ownership, not just tasks • A future leader who wants to grow with a startup • Candidates interested in operations, HR, business, or startups • Ateneo and top-university graduates who want global exposure Location • Philippines • ✔ Fully remote (work from home) • ✔ Open to candidates willing to relocate in the future Salary • Discussed during interview • (Base pay + performance-based incentives) Perks & Benefits • Flexitime • Work from home • Mentorship & career development Minimum Qualifications: We are looking for someone smart, motivated, and eager to learn. You do not need prior operations or sales experience. Required: • Strong English communication skills, especially: • Writing clear, professional emails • Communicating effectively with teammates and customers • Organized, reliable, and proactive • Comfortable working independently in a remote setup • Willingness to learn business, operations, and customer communication Nice to Have (but not required): • Interest in operations, HR, customer success, or sales support • Curiosity about startups, online marketplaces, or internet businesses • Experience with Google Docs / Sheets or similar tools SUpost is an online marketplace for university students. We launched over a decade ago and we are the largest used site for marketplace transactions within our supported universities. We believe that trust is at the heart of efficient and positive e-commerce experiences. Services provided on our platform include buying and selling goods, finding housing, finding tutors and even making new friends through on-campus activities. Apply Now Apply Now