Business Impact NW is one of the leading non-profit community development financial and business assistance organizations in the Pacific Northwest. They are currently hiring an Administrative Operations Coordinator to provide administrative support across multiple departments, helping the organization meet increased demands for its services.
Responsibilities
- Attend regular weekly and monthly meetings with Administrative, Operations, External Affairs, and TA Programs staff
- Support Administrative Operations Manager with administrative tasks for programs and projects, including, but not limited to the Vendor Ready Program, Business Expert Sessions, and Nexus data uploads
- Provide administrative support for annual events as well as tabling and networking event requests and scheduling staff
- Maintain the BINW website’s Events Calendar, On-Demand Library, and Resources Page
- Provide administrative support for all standard operating procedures including formatting, maintaining, and filing. Document standard operating procedures for various administrative tasks
- Responsible for processing and sending Bulk Email requests
- Support multiple departments across the organization
- Provide back-up administrative office, phone, email, and Outlook calendar support, as needed
- Order printed materials including class curriculum materials, collateral, and business cards
- Responsible for distributing quarterly surveys
- Quickly learn new technologies as determined by management – support implementation org-wide and help train other staff as needed
- Work closely with External Affairs VP and TA Programs VPs, Directors and PMs to ensure administrative needs are met
- Support scheduling, data entry, coordination, and technical support of the training and webinars offered by Business Impact NW
- Perform other duties as assigned
Skills
- BA, A.A. or 1-year Equivalent Professional Experience
- 1-3 years of experience in this or related field
- Customer Service
- Dependability
- Communications
- Use of Technology
- Must be located in one of the states we serve, Washington, Oregon, Alaska or Idaho
- System thinkers who can prioritize and manage details across multiple projects and deadlines
- Enjoyment of working with diverse work styles and staff
- Capable and comfortable with learning new technology platforms to an expert level
- Comfort and confidence with teaching technology and processes in a way that is approachable, knowledgeable, and friendly for staff at all levels of savviness
- Keen eye for seeing what needs done, and initiative to do it
- Willingness to learn new systems
- Strong organizational skills: must demonstrate a proven system you have used with success
- Customer service-focused attitude with effective communication skills
- Knowledge of computers and software applications including Outlook, Excel, Word, calendars, PowerPoint, password managers, admin portals, and databases. Strong Word, Excel, and Outlook skills
- Ability to cultivate a positive workplace culture through noticing needs and celebrating staff
- Willingness to roll up sleeves, do the work, solve problems, and have fun
Benefits
- 100% paid employee medical, dental and vision plans
- Paid holidays, including all federal holidays and the week between Christmas and New Years
- Paid vacation time off
- Paid sick days
- 401k retirement account with employer matching
- Professional development allowance
- Commuter benefits
- Adoption assistance
- Health Savings Account
- Voluntary supplemental medical benefits: Disability, Life, and Personal Accident insurance
- Flex time
- A great and diverse workplace culture
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Company Overview
Business Impact NW is a nonprofit Community Development Financial Institution (CDFI) dedicated to serving underbanked entrepreneurs. It was founded in 1997, and is headquartered in Seattle, Washington, USA, with a workforce of 51-200 employees. Its website is https://businessimpactnw.org/.
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