Join Our Team: Part-time Remote Intake Specialist
At BJC Behavioral Health, we're dedicated to providing comprehensive behavioral health services to individuals in need. As a leading community health center, we serve over 8,000 adults and children across multiple counties, acting as a major entry point for those eligible for mental health services funded by the Missouri Department of Mental Health (DMH). We're now seeking a compassionate and skilled Part-time Remote Intake Specialist to join our team, providing critical support to our clients and contributing to the success of our organization.
About the Role
As a Part-time Remote Intake Specialist, you will be the first point of contact for many individuals seeking behavioral health services. Your role will involve providing crisis support, conducting initial evaluations, and coordinating care for clients. This is a unique opportunity to make a meaningful difference in the lives of those struggling with mental health issues, working in a flexible, remote environment.
Key Responsibilities
- Provide crisis support to callers in need and dispatch Mobile Crisis teams as necessary.
- Conduct initial evaluations of need, triage services according to assessed need, and complete initial psychosocial assessments and treatment plans.
- Coordinate care for active clients calling in for support from their team members.
- Screen individuals for BJC Behavioral Health services and provide community referrals as needed.
- Engage individuals and families to form trusting relationships, gathering accurate information to formulate realistic treatment goals.
- Demonstrate competency in providing brief evidence-based therapies to adults, children, and families.
- Work collaboratively within the team and across the service system, assisting team members with difficult cases and building positive working relationships.
Essential Qualifications
To excel in this role, you will need:
- A Master's Degree in a relevant field (e.g., Social Work, Counseling).
- 2-5 years of experience in a related field, preferably in behavioral health.
- Current licensure as an LCSW or LPC in the state of Missouri.
- Strong technology skills, with the ability to quickly learn our internal communication systems, including myAvatar EMR and our phone system.
- Experience working with behavioral health clients and providing crisis support.
- The ability to work independently and as part of a remote team.
Preferred Qualifications
While not required, the following qualifications will be considered a plus:
- Licensed Master Social Worker (LMSW) certification.
- Knowledge of DMH programming and experience working within a community health center.
- Familiarity with evidence-based therapies, including CBT, DBT, and Motivational Engagement.
- Understanding of the principles of a Children's System of Care and Fidelity Wraparound.
Skills and Competencies
To succeed as a Part-time Remote Intake Specialist, you will need:
- Excellent communication and interpersonal skills, with the ability to engage individuals and families in a non-threatening, empathetic manner.
- Strong analytical and problem-solving skills, with the ability to accurately assess crisis and safety issues.
- Knowledge of psychiatric illnesses, evidence-based treatments, and the impact of health issues on mental illness.
- The ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Proficiency in using technology, including Teams, Outlook, and our internal communication systems.
Career Growth and Learning Benefits
At BJC Behavioral Health, we're committed to supporting the growth and development of our employees. As a Part-time Remote Intake Specialist, you will have access to:
- Ongoing training and professional development opportunities, including our BJC Institute for Learning and Development.
- Tuition assistance available on your first day.
- A collaborative and supportive work environment, with opportunities for career advancement.
Work Environment and Company Culture
As a remote employee, you will work from home, with the exception of training, which will take place at our BLI location during regularly scheduled hours. Our company culture values:
- Compassion and empathy in serving our clients and supporting each other as colleagues.
- Collaboration and teamwork, working together to achieve our mission.
- Innovation and continuous improvement, striving to provide the best possible services.
- Diversity and inclusion, embracing the unique perspectives and experiences of our employees and clients.
Compensation and Benefits
We offer a competitive salary and a comprehensive benefits package, including:
- Comprehensive medical, dental, vision, and life insurance.
- Disability insurance paid for by BJC.
- Pension Plan and 403(b) Plan funded by BJC.
- 401(k) plan with BJC match.
- Paid Time Off benefit combining vacation, sick days, holidays, and personal time.
- Adoption assistance and other family-friendly benefits.
Join Our Team
If you're a compassionate and skilled professional looking for a meaningful career opportunity, we encourage you to apply for this Part-time Remote Intake Specialist role. Don't worry if you don't meet every single requirement – we value a great attitude and a willingness to learn above all. Submit your application today and join our team in making a difference in the lives of those we serve.
Apply Now