Platform Director – Order Management, Product Fulfillment Solutions

Job Description: • Develop and communicate a compelling product vision and multi-year roadmap aligned with business objectives in fulfillment, logistics, and order management. • Translate business goals, operational challenges, and customer insights into clear product strategies. • Continuously assess industry trends, competitive offerings, and emerging technologies to identify opportunities for innovation. • Partner closely with execution, process excellence, software engineering, IT, and finance, to define product needs and prioritize value. • Serve as the primary liaison between business stakeholders and technical teams, ensuring shared understanding of goals and constraints. • Facilitate clear communication, alignment, and decision making across teams. • Ensure the creation of detailed user stories, acceptance criteria, process flows, and feature definitions in part from consultation with diverse stakeholders. • Own the product backlog — actively influence the priorities based on business value, technical complexity, and strategic alignment while remaining flexible for the business prioritization process and ESC direction to determine what comes next. • Validate delivered functionality through testing, user feedback sessions, and operational pilots. • Ensure product changes deliver intended business outcomes, including performance, reliability, and user adoption. Requirements: • Bachelor's degree required. • Minimum 7 years of related experience or equivalent combination of education and related experience required. • 5 years of management experience. • 3 years of product management experience. • Effective verbal and written communication skills. • Ability to apply technical expertise to resolve problems. • Ability to effectively prioritize and execute tasks efficiently. • Effective Management skills. • Ability to plan strategy and drive results. • Ability to work on a team. • Travel: may be required. Benefits: • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO: Starting at 19 days a year; based on type of job and tenure • Holidays: 11 paid holidays comprised of six core holidays and five floating holidays • 401K with up to 6% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply Now Apply Now