About PRG: PRG is a nonprofit dedicated to increasing homeownership opportunities and housing stability, particularly for BIPOC and underserved communities. We believe homeownership is a key driver of intergenerational wealth creation and work to close the racial homeownership gap through financial coaching, homebuyer education, and down payment assistance programs.
PRG is seeking a passionate, relationship-centered Post Purchase Navigator to support homeowners through PRG’s Sustainable Homeownership Pilot. This position is a temporary role running through December 2027. The navigator serves as a primary point of contact for a caseload of homeowners, providing proactive, ongoing support over the engagement period. This role focuses on helping homeowners maintain housing stability, navigate complex decisions, and access resources to sustain successful homeownership. This position collaborates closely with PRG staff and external partners, emphasizing relationship-building, care coordination, and long-term housing success. This is an opportunity to help build and test an innovative approach to sustaining homeownership among households in their first five years of homeownership.
Salary range: $53,000.00-$55,500.00. Depending on qualifications.
Position Type: Full-Time, Temporary, through December 31, 2027.
Key Responsibilities
The Navigator will work alongside homeowners, community partners, and subject matter experts to help families protect their investment and wealth-building potential through homeownership, while informing a model that could influence future homeownership support programs across Minnesota. This includes:
• Manage an active caseload of 35-50 homeowners
• Build and sustain trusted relationships with clients throughout 1-1 engagement and participation
• Provide proactive, strengths -based support that anticipates homeowner needs
• Support clients in understanding options, decision-making, and next steps
• Conduct individualized assessments related to home conditions, financial stability, and support systems
• Develop and maintain client-centered action plans over time
• Support goal setting and progress tracking for long-term housing stability
• Connect clients with vetted service providers and resources (home maintenance, financial services, legal, etc.)
• Coordinate between partners and subject matter experts to address complex needs
• Ensure follow-through on referrals and client commitments
• Co-facilitate peer cohort groups to promote community, shared learning, and problem-solving
• Support participation and coordinate logistics with team members
• Maintain accurate, timely client records and case notes
• Participate in regular team meetings and cross-organizational collaboration
• Contribute to program learning and identifying trends, gaps, and client needs
• Support consistent communication with clients to keep them informed and engaged
• Additional duties as assigned
Provision of these services requires the navigator to be able to:
• Maintain client records and documentation in accordance with organizational and funder requirements
• Engage in consistent follow-up with clients regarding progress and referrals
• Adhere to PRG protocols and service delivery standards
• Support program evaluation and reporting needs
• Sit, stand, and move about in office, home, and community settings
Experience and Qualification Requirements
• High School Diploma/GED required; BA/BS in housing, social work, education, or a related field preferred.
Equivalent lived experience and professional experience will be considered in lieu of formal education.
• Experience in case management, housing, financial coaching, or related field.
• Strong interpersonal and relationship-building skills
• Experience working with diverse communities (geographical and cultural)
• Excellent organizational, communication, and documentation skills
• Ability to work independently and collaboratively
• Proficiency in Microsoft office (Word, excel, and Outlook)
• Reliable transportation and ability to travel locally as needed
Desirable Knowledge, Abilities, and Skills
• Ability to establish trust and maintain relationships across diverse communities, particularly homeowners and households historically excluded from wealth-building opportunities.
• Strong problem-solving and decision-making support skills
• Ability to navigate complex systems and coordinate services
• Familiarity with homeownership challenges and housing stability issues
• Comfortable facilitating group discussions and/or workshops
• Commitment to racial equity and housing justice
• Relevant housing, financial coaching, or case management training is a plus.
• Familiarity with the Homeownership Ecosystem in Minnesota
• Experience and comfort with public speaking.
Hours of work and required travel
• Core business hours are Monday-Friday between 9:00 a.m. and 5:00 p.m.
• Position will require flexible work hours, which will include some evenings and weekends.
• Flexible scheduling may be available.
• Hybrid scheduling (work from home) may be available.
Salary and Benefits - This temporary position follows PRG’s standard compensation and benefits structure:
• $53,000.00-$55,500.00.
• Paid time off: 22 days plus 18 paid holidays
• Employer contribution to 401(k)
• Monthly PRG benefit contribution
To Apply
Applications will be accepted through 7/31 with interviews in early August. Submit cover letter and résumé via email to Theressa Ruiz, Program Manager, [email protected]
PRG is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment, regardless of their race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, disability, age, marital or familial status, status concerning public assistance, or other protected status.