Zencargo is looking for an experienced Product Manager to work in one of our cross-functional Experience Teams.
The role works alongside our other Product Managers to deliver our product strategy which will help us realise our vision of a world with smarter trade, and our mission of making our customers’ supply chain their competitive advantage.
Our platform is a web application with features that enable customers to capture their products and suppliers; plan and book their shipping; track shipments to arrival; pay for shipping; and analyse their supply chain performance. We provide the platform, combined with our freight services, to major retailers across the globe, with a particular focus on the UK and EU. We have an exciting vision for the platform over the coming years so there will be opportunities to build market-leading and market-first features that satisfy and delight our users.
We are looking for candidates who
- appreciate complexity and love distilling vast information down to its essence
- value outcomes over outputs and adapt to what they learn
- love building relationships with a squad to form a high-performing team
- take ownership and are comfortable working with stakeholders across seniority levels
Key Responsibilities
- Carry out user research and analyse opportunities by staying close to our customers, suppliers, and competitors
- Work with the wider business to understand requirements and facilitate product launches
- Collaborate with designers & software engineers to develop solutions that meet users’ needs and further the aims of the product strategy
- Support engineers to iteratively deliver releases based on feedback led by you
- Communicate progress and promote your team’s efforts to all stakeholders internally
- Define and track the metrics which show the impact of your team’s work
- Act as the customer’s voice in prioritisation
Skills, Knowledge and Expertise
- Worked as a product manager or adjacent role in a software organisation
- Demonstrable passion for solving customer problems
- Focused on delivering and measuring outcomes
- An ability to translate user needs and product strategy into successful solutions
- A curiosity to explore and communicate new problem spaces
- Excellent collaboration skills both leading execution across teams and influencing across the organisation
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