Job Description:
• Own the cross‑portfolio Insights roadmap; set vision, goals, and success metrics in partnership with vertical PMs.
• Evaluate and prioritize AI/ML capabilities and data science investments aligned to company strategy, ARR goals, and technical constraints.
• Translate market and customer needs into clear epics, features, and user stories; manage dependencies across teams.
• Define requirements for predictive models, image analysis, and probabilistic scoring; partner with data science on training needs, calibration, and accuracy improvements.
• Guide model performance evaluation and risk calibration; understand the AI/ML lifecycle from training through monitoring.
• Champion transparency and operational confidence in AI‑driven decisions with customers and stakeholders.
• Partner with UX and engineering to ship intuitive, Insight‑powered workflows that fit into customer operations.
• Support release readiness, documentation, and enablement for Insights features; function as the escalation point for complex issues and serve as domain SME through build, launch, and adoption.
• Engage customers and industry experts for discovery, feedback, and validation; conduct competitive research to improve experience and win share.
• Collaborate with product marketing, sales, and enablement on go‑to‑market for Insight‑powered capabilities.
Requirements:
• 5+ years of product management or technical product leadership in AI/ML, LLMs, data platforms, analytics, or workflow‑heavy enterprise software.
• Strong technical fluency with AI/ML concepts, data modeling, APIs, system architecture, and platform dependencies; proven track record partnering with data science across the ML lifecycle.
• Demonstrated ability to turn complex, data‑driven customer problems into shipped features with measurable impact.
• Excellent written and verbal communication; able to simplify technical AI/ML topics for business users.
• Bachelor’s in Computer Science, Engineering, Data Science, Statistics—or equivalent experience (advanced degree a plus). Relevant Agile/Scrum or PM certifications are a bonus.
• Familiarity with the Microsoft stack (e.g., Teams, Azure DevOps/Jira) and agile software development practices.
Benefits:
• Join a dynamic, growing company that is well respected in its industry.
• Competitive salary
• Health plans options including medical, dental, & vision
• 401k (US), RSP (Canada) + company match
• Flexible PTO policy plus company-paid holidays
• Benefits options such as health insurance, life insurance, discounts and perks programs
• Generous “work from home” stipend to get you started
• Team events including monthly lunches for everyone, volunteer outings, and quarterly gatherings
• Hybrid employees have access to snacks, beverages and coffee at our Columbus office
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