The Baker Center for Children and Families promotes the best possible mental health of children and families through research, intervention, training, and policy. The Program Assistant will provide a wide range of support services to various directors and staff, focusing on administrative and operational assistance in support of business and clinical operations at CET.
Responsibilities
- Coordinates the intake process for families by conducting in-depth clinical phone interviews with caregivers, coordinating with providers regarding client referrals, answering clinic questions, managing assessment scheduling, facilitating case assignment, and maintaining client waitlists
- Participates in weekly supervision, assessment, and evidence-based practice meetings
- Supports clinical staff by managing confidential documents and preparing supplies and equipment for assessments and treatment sessions
- Assists with office management services such as: checking in clients, processing payments, and communicating with clients via phone and email
- Coordinates with Directors of CET to maintain compliance with Department of Public Health standards
- Produces and distributes meeting minutes
- Assists in advertising and marketing efforts, such as creating, updating, and distributing brochures and other marketing materials
- Supports the Directors of CET in other administrative and operational support as needed
- Administers, scores, and interprets standardized assessment questionnaires and support undergraduate volunteers in these efforts
- Assists in writing portions of diagnostic assessment reports and pediatrician letters
- Administers behavioral assessments of children’s emotional and social development during initial evaluation
- Uses skills and principles of Parent Child Interaction Therapy (PCIT) to effectively engage in play with youth
Skills
- A Bachelor's degree (or foreign equivalent) in Psychology, or related field, from an accredited academic program
- 1-2 years of clinical experience with children
- Excellent interpersonal, organizational, and communication skills that allow for skillful interactions with caregivers, children, staff, undergraduate volunteers, and professionals from other fields
- Strong project coordination skills
- Ability to work and complete assignments independently
- Proficient with Microsoft Office (Word, Excel, PowerPoint)
- Must be able to demonstrate discretion and independent judgement while collaborating with a team
- Experience with statistical analysis for quality improvement or evaluation purposes
- Knowledge of mental health, education, child welfare, and/or juvenile justice systems
Benefits
- Medical (Blue Cross/Blue Shield)
- Dental and Vision options
- 50% discount on monthly MBTA passes
- Immediate enrollment into retirement, with company contribution (4%) and match up to (4%) after 2 years of employment
- Opportunities to get involved in various department/organization improvement committees and activities
Company Overview
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