Note: The job is a remote job and is open to candidates in USA. Enumerate is a company focused on homeowner financial operations and community management. The Accounting Operations Specialist is responsible for supporting various financial processes, acting as a liaison among homeowners, management companies, and banks to ensure accurate handling of financial matters.
Responsibilities
- Process Special Assessment (SA) payoff requests and homeowner payoff inquiries
- Prepare and manage homeowner statements, including Special Assessment billing statements
- Review and process homeowner change of ownership documentation
- Maintain and update homeowner account records within internal systems
- Create and maintain homeowner charge tables and assessment structures
- Coordinate coupon ordering and homeowner payment materials
- Manage homeowner collections processes, including late fees and delinquency tracking
- Apply and release legal status holds in accordance with company policies and governing documents
- Coordinate with management companies, attorneys, and internal teams regarding collection matters
- Support compliance with community governing documents and financial procedures
- Process estoppel requests within required timelines
- Review resale-related emails and documentation requests
- Complete lender and title company questionnaires
- Coordinate with title companies, lenders, homeowners, and management teams during ownership transfers
- Coordinate bank scanner requests and related banking setup activities
- Support banking and treasury-related administrative requests
- Assist with homeowner payment processing inquiries and banking coordination
- Assist with 1099 preparation and related documentation
- Support sales tax administration and reporting processes
- Maintain accurate records for audit and compliance purposes
- Monitor and review Asana tasks to ensure timely completion and follow-up
- Escalate unresolved issues or time-sensitive matters appropriately
- Maintain detailed documentation and communication records
- Collaborate cross-functionally with accounting, relationship managers, customer support, and operations teams
Skills
- Strong organizational and time management skills
- High attention to detail and accuracy
- Excellent written and verbal communication skills
- Ability to manage multiple priorities and deadlines simultaneously
- Proficiency with Microsoft Office Suite and task management systems
- Customer service-oriented mindset with strong problem-solving abilities
- 2+ years of administrative, accounting support, HOA/community management, banking, or financial operations experience
- Experience with HOA/accounting software platforms
Company Overview