Note: The job is a remote job and is open to candidates in USA. Lumen Technologies is a leader in AI-driven network solutions, transforming how businesses connect and scale. The Account Director is responsible for identifying and developing new sales opportunities within large enterprise technology, particularly in the financial services sector, while ensuring customer satisfaction and maintaining relationships to maximize sales.
Responsibilities
- Develop and maintain strategic relationships with existing and acquired customers to drive retention and growth
- Create comprehensive account plans and strategies to win new business and expand existing accounts
- Identify, bid on, negotiate, and close new sales opportunities to meet or exceed revenue targets
- Execute cross-sell and up-sell initiatives to increase overall customer spend
- Provide accurate and detailed weekly sales forecasts of pipeline opportunities
- Advise sales management on customer trends, organizational changes, and recommend strategic actions
- Demonstrate and leverage deep knowledge of the company's full product and service portfolio
- Manage end-to-end account responsibilities, including solution design, configuration, and order processing
- Oversee service delivery, performance management, and revenue recognition to ensure customer satisfaction
- Balance strategic vision with tactical execution to drive value and competitive positioning
Skills
- Requires at least 50% or more of time conducting sales activities outside of the office
- 7+ years of industry / technical sales experience
- Business Outcome Selling Expertise
- Demonstrated strong communication, written, and formal presentation skills as well as proficiency in selling to the close
- Self-motivated, pro-active, results-oriented professional with an ability to work with minimum direction
- Proficient in MS office products: Outlook, Word, Excel, and PowerPoint
- Experience supporting large financial services clients (e.g., banking or capital markets), including navigating complex and regulated environments, is a plus
- Experience with Salesforce.com is a plus
Benefits
- Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.
- We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Company Overview