Note: The job is a remote job and is open to candidates in USA. UnitedHealth Group is a health care and well-being company dedicated to improving health outcomes globally. The Associate Director of Strategy & Operations is responsible for operationalizing the UHG Impact agenda through corporate reporting and executive materials, ensuring leaders have the necessary information for decision-making and strategic alignment.
Responsibilities
- Own development of monthly and quarterly UHG Impact reporting materials, including Executive Council, MBRs, and emerging governance forums
- Translate complex, cross-functional inputs into clear, cohesive, executive-ready narratives and visuals
- Ensure reporting reflects enterprise impact performance, investment alignment, and progress against priority domains
- Maintain consistent reporting structure, templates, and quality standards across deliverables
- Partner with leadership to anticipate reporting needs and proactively shape content for decision-making
- Develop high-quality executive presentations, briefing materials, and strategic narratives to support senior leadership engagement
- Produce influence materials that connect UHG Impact progress to:
- Enterprise strategy
- Business priorities
- External positioning and reputation
- Rapidly synthesize inputs from multiple teams into compelling storylines under tight timelines
- Support Strategy & Operations leadership in translating enterprise priorities into actionable plans and materials
- Contribute to development of strategic plans, operating cadences, and team communications
- Assist in aligning cross-team efforts to ensure consistent messaging and prioritization across UHG Impact initiatives
- Support design and ongoing management of an enterprise-wide pro bono program that aligns employee expertise with UHG Impact priority domains
- Coordinate with business leaders, HR, and community partners to identify, scope, and deploy pro bono opportunities that deliver measurable community value
- Develop program materials, reporting, and storytelling to track pro bono contributions, outcomes, and alignment to enterprise impact goals
- Integrate pro bono efforts into broader UHG Impact reporting and value story narrative to showcase employee-driven impact
- Identify opportunities to align pro bono engagement with strategic initiatives (e.g., Health Hubs, community partners, priority markets)
Skills
- 3+ years of experience supporting executive governance forums (e.g., MBRs, QBRs, board-level reporting)
- 3+ years of experience designing or managing employee engagement, pro bono, or volunteering programs at scale
- Experience building or managing reporting processes, templates, and operating cadences
- Demonstrated experience working with data teams to translate analytics into business insights
- Familiarity with health equity, social impact, or enterprise transformation efforts
- Experience in healthcare, health equity, or community-based initiatives
- Familiarity with impact measurement, analytics translation, or social sector strategy
- Proven visionary thinker with a passion for equity and social impact
- Proven collaborative leader who thrives in a matrixed, fast-paced environment
- Proven track record in communicating, influencing and applying organizational program management skills
- Proven effectiveness in collaborating and building relationships across a wide range of groups and functions
- Proven ability to remain flexible over the duration of time and to work successfully with ambiguity
- Demonstrated 'roll up your sleeve and get the right stuff done' attitude
Benefits
- A comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements)
Company Overview