Note: The job is a remote job and is open to candidates in USA. AxisCare Home Care Software is a fast-growing company focused on providing user-friendly solutions for home care agencies. As an Associate Product Manager, you will contribute to the discovery, shaping, and delivery of features across their home care platform, utilizing AI-assisted tools and collaborating closely with Senior PMs and product leadership.
Responsibilities
- Use AI-assisted tools daily to draft requirements, explore edge cases, prototype concepts, and accelerate the path from customer problem to validated solution
- Support Senior PMs in researching customer needs, documenting requirements, and preparing product briefs — leveraging AI to do this faster and with greater depth
- Bring your AxisCare experience to the table — surfacing patterns from customer feedback, support tickets, implementation insights, and field knowledge that inform prioritization
- Write clear user stories and acceptance criteria in partnership with Engineering and UX
- Track feature delivery across sprints — flagging blockers, coordinating with cross-functional partners, and keeping stakeholders informed
- Assist with go-to-market preparation including internal documentation, release notes, and enablement materials for Customer Success and Support
- Monitor adoption and usage data post-launch and surface findings to the team
- Participate in customer calls, industry events, and internal discovery sessions to deepen product and market knowledge
Skills
- Experience in a customer-facing or operational role at AxisCare — Customer Success, Implementation, Support, Sales, or similar
- Genuine excitement about working in an AI-forward product environment — you don't need to be technical, but you need to be curious and willing to learn fast
- Demonstrated curiosity about how software is built and how product decisions get made
- Strong written and verbal communication skills; able to translate customer problems into clear documentation
- Highly organized with strong attention to detail and follow-through
- Comfortable operating with some ambiguity and asking good questions
- Willingness to travel up to 10% as needed
- No formal product management experience required — we'll teach you the methodology. Comfort with AI tools is non-negotiable
- Familiarity with tools like Jira, Notion, or similar platforms
Benefits
- Competitive salary and comprehensive benefits package.
- Opportunities for professional growth and career development.
- Flexible work arrangements, including remote work options.
- Health, dental, and vision insurance.
- 401(k) plan with company matching.
- Company will provide laptop and other needed computer equipment.
Company Overview