Borrower Brigade LLC is hiring an experienced Mortgage Processor / Loan Officer Assistant to support our growing loan pipeline. This is a remote, full-time position for a seasoned professional who can manage files from application to closing with minimal hand-holding, while also communicating fluently with our Spanish-speaking borrowers.
If you've spent 5+ years in the trenches of mortgage processing and LOA work, know how to keep a file moving without dropping the ball, and are fluent in both English and Spanish — we want to talk to you.
What You'll Do
• Manage mortgage loan files from application through closing, ensuring accuracy and timely progression at every stage
• Order, review, and clear conditions on credit reports, appraisals, title work, and verifications (VOE, VOI, VOM)
• Communicate directly with borrowers — in English and Spanish — to collect documentation and answer questions throughout the loan process
• Coordinate with loan officers, underwriters, and processors to keep files compliant and on schedule
• Maintain organized, compliant file documentation across CT, NJ, PA, and FL licensing requirements
• Support the loan officer with day-to-day administrative tasks, CRM updates, and borrower follow-up
• Flag potential issues early — credit, income, or documentation gaps — before they delay closing
What We're Looking For
Required:
• 5+ years of experience as a Mortgage Processor and/or Loan Officer Assistant
• Fluent in Spanish and English — written and verbal, borrower-facing
• Strong understanding of conventional, FHA, and VA loan processes
• Experience managing a full pipeline independently with minimal supervision
• Excellent written communication and document organization skills
• Reliable internet, quiet remote workspace, and availability during U.S. business hours
Nice to Have (not required):
• Experience with GoHighLevel (GHL)
• Experience with Arive
• Proficiency in Outlook
• Comfortable using WhatsApp for borrower communication
• Familiarity with Dropbox for document management
• Experience with Mortgage Coach
Compensation & Benefits
• $45,000 base salary + performance bonus
• Fully remote position
• Opportunity to grow with an expanding mortgage operation across four states
How to Apply
Send your resume along with a brief note on your processing experience and Spanish fluency level to [email protected]. Please include the states you've processed loans in and the loan origination systems you've used.
Borrower Brigade LLC is an equal opportunity employer.