Note: The job is a remote job and is open to candidates in USA. Mountainside Treatment Center is a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. They are seeking a Billing Specialist responsible for verifying insurance benefits, ensuring accurate billing and claim submission, and providing excellent customer service to patients and payers.
Responsibilities
- Verification of Benefits (VOB)
- Verify patient insurance eligibility and benefits prior to services rendered
- Confirm coverage details including copays, deductibles, coinsurance, authorizations, and limitations
- Document verified benefits accurately in the system
- Communicate benefit details and financial responsibility to internal teams as needed
- Identify coverage issues and escalate discrepancies promptly
- Billing & Invoicing
- Generate accurate patient statements and invoices in a timely manner
- Review charges for accuracy prior to billing
- Customer Service & Communication
- Handle inbound and outbound calls with clients, payers, insurance companies, and internal staff
- Provide clear explanations regarding charges, statements, invoices, and insurance coverage
- Address patient billing inquiries and resolve concerns professionally and compassionately
- Maintain excellent customer service standards while managing sensitive financial information
- Claims Submission & Follow-Up
- Research claim status using payer portals, phone calls, and correspondence
Skills
- High school diploma or equivalent required
- Strong attention to detail and accuracy required
- Knowledge of medical terminology, insurance terminology, and billing procedures in a healthcare setting preferred
- Knowledge of billing regulations and compliance requirements preferred
Benefits
- Comprehensive benefit package
- Paid Time Off (which increases after 1 year with Mountainside)
- Paid holidays including a Multicultural Holiday
- 401(k) with employer matching
- Monthly $75.00 wellness reimbursement. Our Wellness Reimbursement benefit is meant to encourage employees to engage in productive self-care to avoid burnout and compassion fatigue.
Company Overview
Mountainside is a hospital & health care company that provides drug addiction treatment and rehabilitation services. It was founded in 1998, and is headquartered in Canaan, Connecticut, USA, with a workforce of 201-500 employees. Its website is http://mountainside.com.
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