Note: The job is a remote job and is open to candidates in USA. CI Azumano is Seneca Holdings' full-service travel management company for businesses, governments, and personal travelers. The company is seeking a Business Analyst to support their growing team, focusing on establishing disciplined business processes, gathering requirements, and ensuring the quality and effectiveness of organizational business processes that support travel operations.
Responsibilities
- Collect, review, analyze, manage, system and user requirements from executive leadership and translate them into documentation, presentations, or draft analysis
- Analyze business processes for gaps and document those gaps using Standard Operating Procedures or workflow diagrams
- Leverage analytical techniques such as Return on Investment, Business Case Analysis, Decision Analysis and Resolution (DAR) to facilitate optimal business decisions within the organization
- Experienced in creating diagrams such as activity diagrams, flow diagrams, etc
- Research solutions to increase work efficiency
- Ability to operate in a complex environment of multiple projects and stakeholders and to participate in several projects simultaneously
- Knowledge of the partner and product lifecycle process
- Perform solution assessment and validation (support of user acceptance testing, defect and issue reporting, etc.)
- Ensures that delivery of project requirements meets the requirements defined by the business customer
- Establishes knowledge of client business challenges and priorities to translate into opportunities
- Maintains regular client communication and satisfaction, ensuring opportunities and challenges are addressed in a timely manner
- Help deliver presentations to clients and management teams
- Contributes to project discoveries, kickoff, prepare proposals and statements of work following company standards
- Improve systems or processes by studying current practices, identifying process improvements, and designing modifications
- Follow and execute against the specific business analysis requirements as defined by the business organization
- Helps to establish the critical path, milestones, delivery dates, and review client deliverables to ensure they meet client acceptance criteria
- Provides leadership throughout the lifecycles of a project, guiding the understanding the project team has through design and development to ensure project requirements are met
- Helps establish project test strategy, methodologies, test plans as well as assist with test execution
- Provide weekly status reports; monthly updates highlighting the risks in the projects/tasks
Skills
- Bachelor's Degree and 3 to 5 years of relevant experience
- Versatility and ability to be successful working cross functionality across all departments of an organization (Finance, IT, Operations, Quality)
- Proven ability to produce high quality results (documentation, presentations, etc) with significant attention to detail
- Excellent communication and presentation skills with technical and non-technical users across different levels of the organization
- Be a self-starter, someone that can operate independently with minimal guidance
- Experience working in large-scale system implementations with exposure in all phases of a project (from requirements through deployment)
- Evidence of business acumen to communicate effectively with business during day-to-day operations and delivery of IT services
- The candidate MUST be a U.S. Citizen or permanent resident
Benefits
- Competitive pay, benefits, and perks
- Flexible work-life balance
- Professional development opportunities
- Performance and recognition programs
- A comprehensive benefits package that includes medical, dental, vision, life, and disability
- Voluntary benefit programs (critical illness, hospital, and accident)
- Health savings and flexible spending accounts
- Retirement 401K plan
- Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs
- Collaborative work environment and culture
Company Overview