Note: The job is a remote job and is open to candidates in USA. Quench USA, Inc. is dedicated to providing innovative water solutions to help reduce plastic waste. The Business Systems Analyst will play a crucial role in bridging business needs with technical solutions, focusing on gathering and analyzing business requirements while collaborating on system improvements to enhance user experience.
Responsibilities
- Lead the elicitation and prioritization of complex business and technical requirements for both incremental improvements and transformational change initiatives
- Lead system analysis, including writing functional and technical specifications
- Collaborate on systems design and architecture, including user interface design, prototyping, data modeling and solution configuration techniques
- Develop and maintain a comprehensive view of current state processes, systems and performance metrics within assigned departments; proactively identify inefficiencies, risks and improved opportunities
- Serve as a trusted partner and strategic advisor to senior leaders within assigned departments, including understanding their organizational goals and actively contributing to their operational initiatives
- Monitor and evaluate the impact of process improvements, automation, and IT solutions within finance operations
- Ensure data integrity across financial systems ensuring accurate data flow, integration, and compliance with accounting principles
- Serve as the functional product owner (Finance) and strategic advisor, working with senior level stakeholders to drive application/technology solutions and related business processes
- Stay updated on industry trends, regulatory requirements, and emerging financial technologies to recommend best practices and innovative solutions
- Oversee the documentation, and continuous improvement of complex business processes, ensuring solutions meet Stakeholders needs and are efficient and aligned with enterprise standards and compliance requirements
- Coordinate training activities with business partners to guide employee proper usage of the systems
- Contribute to project delivery by supporting project activities in scope definition, milestone tracking and risk mitigation strategies
- Identify and champion opportunities for process and system optimization, leveraging data-driven insights and industry best practices. Drive continuous improvement initiatives that deliver measurable business outcomes
- Partner with IT and business leadership to shape and prioritize the organizational roadmap, ensuring that business analysis efforts are aligned with strategic objectives and deliver maximum value
- Provide consulting services to business partners to foster innovation, identify new opportunities to maintain a competitive edge
Skills
- Minimum of 5 years Business Systems Analyst experience
- 4 year degree in Finance, Accounting (or relevant experience)
- Solid technical knowledge of application systems and processes, including Salesforce, Zuora billing & Certinia or other core financial applications
- Understanding of key finance and accounting business processes, including General Ledger, Accounts Payable, Accounts Receivable, Tax and Collections
- Experience in systems architecture, designing workflows and writing technical specifications
- Knowledge of agile best practices for requirements gathering and process mapping
- A fast learner with an analytical growth mindset, curiosity and attention to detail
- Excellent written and verbal communication skills, including technical writing
- Takes initiative and is innovative
- Mature presence and poise to engage with senior leadership
- "Quenchy" - a collaborative team player with a positive outlook and attitude – company and team first
- Prior consulting experience
- Familiarity with SQL and/or PowerBI
- IIBA or PMI-PBA certified
Benefits
- Competitive base salary plus bonus opportunity.
- Tuition reimbursement.
- Medical, vision, and dental insurance.
- Short- and long-term, supplemental, and company-paid life insurance.
- 401(k) retirement savings plan
- Fully Remote!
Company Overview