Note: The job is a remote job and is open to candidates in USA. CorVel Corporation is a national provider of risk management solutions, and they are seeking a CareIQ Billing Specialist to handle invoicing processes for CareIQ Ancillary Healthcare services. The role involves administrative reviews of vendor and provider bills, generating payments and customer invoices while ensuring accuracy and compliance with service level expectations.
Responsibilities
- Provides quality and friendly inbound and outbound telephonic customer service to assist customer and vendors with billing questions
- Completes accurate data review and entry
- Able to learn and operate corporate proprietary systems
- Complete administrative review of medical notes and bills (Bill Review or Coding experience is not necessary)
- Determines payment and charge rates are in alignment with appointment type and contracted amounts
- Uses bill history research, problem solving and critical thinking skills to resolve customer questions
- Requires regular and consistent attendance
- Meets departmental production and quality performance expectations
- Complies with all safety rules and regulations during work hours in conjunction with the Injury and Illness Prevention Program (IIPP)
- Additional duties as required
Skills
- High School diploma
- Prior work experience in a detail oriented customer service environment
- Effective multi-tasking skills in a high-volume, fast-paced, team-oriented environment
- Excellent written and verbal communication skills
- Ability to meet designated deadlines
- Computer proficiency and technical aptitude with the ability to utilize MS Office and Proprietary Systems
- Strong interpersonal, time management and organizational skills
- Ability to maintain a professional and courteous demeanor that sets tone for complex telephonic conversations
- Ability to work both independently and within a team environment
- Requires regular and consistent attendance
- Meets departmental production and quality performance expectations
- Complies with all safety rules and regulations during work hours in conjunction with the Injury and Illness Prevention Program (IIPP)
Benefits
- Medical (HDHP) w/Pharmacy
- Dental
- Vision
- Long Term Disability
- Health Savings Account
- Flexible Spending Account Options
- Life Insurance
- Accident Insurance
- Critical Illness Insurance
- Pre-paid Legal Insurance
- Parking and Transit FSA accounts
- 401K
- ROTH 401K
- Paid time off
Company Overview
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