Note: The job is a remote job and is open to candidates in USA. Perfectus Labs is a fast-growing digital marketing company built on AI-powered innovation, and they are seeking a Client Success Coordinator to support clients through onboarding and campaign performance oversight. The role involves managing deliverables, tracking tasks, and serving as a key point of contact for clients.
Responsibilities
- Lead the client onboarding process
- Independently lead recurring virtual client check-in meetings
- Monitor ongoing campaign performance and deliver weekly reports
- Identify project delays or campaign issues and propose recommendations
- Manage client action items using shared Google Sheets
- Set up campaign components across AI, SEO, and outreach platforms
- Demonstrate ownership and reliability in managing deadlines
- Use Slack to collaborate with internal team members
- Maintain organized documentation in Google Drive
- Communicate effectively with stakeholders
- Receive and implement feedback
- Reprioritize tasks quickly
- Apply basic spreadsheet functions and filters
- Support internal improvements by identifying workflow bottlenecks
- Accurately plan and communicate daily work
- Ensure deliverables are accessible to stakeholders
Skills
- Must reside in Ohio, Wisconsin, South Carolina, Texas, or Florida
- Able to work from 8:00 a.m. to 5:00 p.m. Eastern or Central Time
- At least 1 year of full-time professional experience
- Previous experience in a remote role or remote team environment
Benefits
- Medical
- Dental
- Vision
- Retirement
- PTO
- Yearly bonuses potential based on performance metrics
- Health/Dental/Vision Insurance Options with partial coverage from the company, both individual and family, plus HSA contributions
- PTO Program and Paid Holidays
- Retirement plan with company contributions/matching
- Regular performance reviews and merit-based increases
Company Overview
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