Note: The job is a remote job and is open to candidates in USA. IQVIA is a leading global provider of clinical research services and healthcare intelligence. The Clinical Analyst, Population Health & CARE Solutions will work with healthcare clients to operationalize CARE solutions, translating clinical requirements into system configurations and workflows, while collaborating with internal teams to enhance product capabilities.
Responsibilities
- Serve as a trusted enablement partner to healthcare clients, demonstrating a deep understanding of their clinical, operational, and business objectives
- Build strong, credibility-based relationships with physicians, nurses, and care management teams by speaking their language and understanding day-to-day workflows
- Enable providers, MSOs, delegated care organizations, and TPAs to successfully adopt and operationalize CARE products in support of value-based care performance goals
- Translate client business models, risk arrangements, and contract structures into practical product usage, configuration decisions, and workflow optimization
- Facilitate strategic client conversations related to population health, care management operations, and value-based care program execution
- Lead and support the configuration, implementation, and optimization of CARE solutions across a variety of client environments
- Train and guide clients on best practices to maximize adoption, efficiency, and ROI from CARE products
- Identify gaps in usage or outcomes and recommend improvements aligned with quality, utilization, cost, and patient experience objectives
- Support clients in developing workflows, identifying reporting requirements, and meeting regulatory and compliance needs
- Collaborate with Product Management, Engineering, and other internal teams to gather client feedback and translate insights into functional requirements and enhancement opportunities
- Contribute to solution design and enhancement planning for new and existing CARE product capabilities
- Support innovation initiatives and exploration of new market segments, particularly within delegated care, MSO-led models, and risk-bearing provider organizations
- Act as a voice of the customer, ensuring product direction is informed by real-world clinical and operational needs
- Work effectively within a distributed, global organization, demonstrating flexibility across time zones while primarily supporting U.S.-based clients
- Partner with internal teams to support performance improvement initiatives, strategic client objectives, and prospective customer engagements
- Coordinate with cross-functional stakeholders to ensure alignment between client needs, product delivery, and organizational goals
Skills
- Clinical degree or certification (RN, PharmD, or related field) with significant hands-on clinical experience in care delivery, care management, or utilization management
- Deep understanding of value-based care, population health, and delegated care models, including how performance is measured (quality, cost, utilization)
- Proven experience working directly with providers, nurses, and care teams, with the ability to influence clinical workflows and operational decisions
- Experience partnering with product, engineering, or IT teams to improve tools, workflows, or system configurations
- Demonstrated ability to translate clinical workflows into system requirements, process improvements, or technology-enabled solutions
- Advanced experience with healthcare software implementation, configuration, or optimization (not just end-user experience)
- Strong working knowledge of care management, utilization management, or population health operations
- Ability to identify workflow inefficiencies and drive practical, scalable improvements in a technology-enabled environment
- Excellent communication skills, with a track record of bridging clinical and technical teams
- Comfortable operating as a trusted advisor to clinical and operational leaders
- To be eligible for this position, you must reside in the same country where the job is located
- Proficiency with EHR platforms (Epic, Oracle Health/Cerner, Meditech) is preferred, including workflow design or build exposure
- Prefer those with a background in managed care or payer environments, especially UM, prior authorization, or care management platforms
- Experience supporting risk-bearing entities, MSOs, or delegated care organizations would be nice to have
- Familiarity with clinical decision support tools, care management platforms, or population health systems will be helpful
- Contributions to product feedback loops, feature design, or solution development are preferred
- Preference for some exposure to regulatory reporting and compliance requirements in value-based programs
Benefits
- Incentive plans, bonuses, and/or other forms of compensation may be offered
- A range of health and welfare and/or other benefits
- Ongoing training
- Comprehensive benefits
- A strong culture of teamwork
- The chance to grow your skills
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