Note: The job is a remote job and is open to candidates in USA. Harbor is seeking a Consultant, ELM (Enterprise Legal Management) - Project Lead to join our dynamic Corporate Legal Technology team. This role involves leading complex legal technology initiatives, managing projects, and serving as a client-facing advisor to improve operational efficiency and implement technology solutions.
Responsibilities
- Leverage industry knowledge, organizational skills, and project management experience to support all aspects of projects including facilitating requirements gathering, preparing documentation of processes, and helping to implement identified solutions
- Support client business process review, identify key client business requirements and support transformation of business requirements to technical requirements and design
- Draft deliverables during a project lifecycle including findings and recommendations, functional and technical design documents, data maps, test scripts, training and communication plans, training guides
- Configure and develop technologies based on technical requirements and design
- Administer system testing, track defects, and collaborate with technology providers and clients to resolve defects (on technology related projects)
- Assist with management of project scope, schedules, workplans, timelines, and budgets
- Manage client expectations and project scope, communicating directly with clients to continually foster relationships
- Become proficient in specific legal technologies related to active projects
- Research and stay abreast of legal industry and technology trends, product developments, best practices, emerging technologies and the use of AI
- Assist in business development efforts such as proposals, workplans, and presentations
- Seek opportunities to proactively contribute to the growth and development of the Corporate Legal Technology team and Harbor
Skills
- 7+ years of relevant experience in the legal or consulting industry (i.e., in-house legal department, law firm, legal software provider, consulting firm)
- 7+ years experience in legal technology contributing to assessments, requirements gathering, system design, configuration, implementation, testing and deployment, with experience implementing ELM/eBilling + Matter Management, Legal Hold, and Legal Workflow tools
- Proven track record leading complex legal technology projects or major workstreams from discovery through implementation, testing, deployment, and post-launch optimization
- Project management experience, including managing tasks, resources, and financials on various stages of technology implementation projects
- Four- year degree in Finance, Business, Computer Science, Software Engineering, Information Science, Economics, Statistics, Accounting, Data & Analytics, and the like, or equivalent combination of experience and education
- Understanding of the implementation process including requirement analysis, design, configuration/development, migration, testing, and change management
- Strong observational, analytical, numerical reasoning, business acumen, problem solving and leadership skills; proficient in process mapping
- Effective communication and storytelling skills (written and spoken) and a client service-centric mindset
- Strong organizational skills with the ability to work on multiple projects simultaneously, prioritize tasks, maintaining exacting standards for work product and attention to detail
- Excels in a cooperative team environment; takes initiative to forward team operational efficiency through improved methodologies; able to ideate and create client deliverables with moderate oversight
- Positive, enthusiastic attitude and entrepreneurial spirit with an eagerness to quickly learn and develop new subject matter expertise and business skills
- Advanced computer skills (primarily Excel, Word, PowerPoint, and Visio); familiarity with use of Outlook, Teams and SharePoint as collaboration tools
- Experience with TeamConnect, CounselLink is preferred, also WK T360, Onit/SimpleLegal, Litify, Legal Tracker, Brightflag, doeLegal, and similar systems; this experience should include related data migration and integration workstreams
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