Note: The job is a remote job and is open to candidates in USA. Turing is the world’s leading research accelerator for frontier AI labs, and they are seeking a Customer Service Specialist with experience in finance and insurance. In this role, you will work on projects to evaluate and improve AI by leveraging your expertise in customer communication and financial services.
Responsibilities
- Design and solve real-world customer interaction and service scenarios to test AI reasoning
- Write clear, structured solutions and dialogues covering claims assistance, policy inquiries, financial product guidance, and client communication
- Evaluate AI responses for accuracy, professionalism, empathy, and compliance with financial and insurance standards
Skills
- 4+ years of experience as a Customer Service Representative, Account Specialist, or Client Support professional in the finance or insurance sector
- Excellent English communication and reasoning skills
- Ability to simplify and explain complex financial or insurance concepts in a clear and professional manner
Benefits
- Strong compensation (exact amount varies by project)
- Work in a fully remote environment
Company Overview
Company H1B Sponsorship