Note: The job is a remote job and is open to candidates in USA. Cisco is a leading technology company revolutionizing how data and infrastructure connect and protect organizations. As a Design Program Coordinator, you will support design operations and program activities, ensuring teams are organized and effective while contributing to the overall success of the design community.
Responsibilities
- Support design operations and program management work that is scoped and prioritized by Design Operations leads and managers
- Assist with planning, coordination, and execution of programs related to onboarding, team operations, communications, and process support
- Maintain project information, documentation, and operational artifacts, ensuring updates are accurate and accessible
- Use established tools and templates to track work, share updates, and support day-to-day program activities
- Participate in team meetings, planning sessions, and design operations rituals, contributing updates, and follow-through on assigned tasks
- Collaborate with cross-functional partners while developing an understanding of roles, workflows, and dependencies within design and product teams
- Communicate progress and blockers clearly within the Design Operations team, escalating questions or risks with guidance
- Learn and apply foundational design operations and design program management practices, including basic exposure to design thinking and the double diamond process
- Seek clarity, ask questions, and proactively request support to ensure work is completed effectively and on time
- Contribute to a positive, inclusive team culture by participating in feedback sessions, working collaboratively, and demonstrating professionalism in all interactions
Skills
- Bachelor's degree or equivalent practical experience in Design, Psychology, Business, Operations, Human Factors, or related field
- Experience in program coordination, project support, design operations, or a related role supporting teams
- Experience with collaboration, documentation and planning tools such as Airtable, Microsoft Office, WebEx and Miro
- Experience supporting onboarding, team operations, or internal programs within a design, product, or technology organization
- Comfort working in a fast-paced environment with evolving priorities
- Collaborative mindset with an interest in supporting cross-functional teams
- Thoughtful, people-centered approach with interest in improving team experiences and operational effectiveness
- Desire to grow foundational skills in design operations and design program management
- Organizational skills with the ability to manage details across multiple tasks and timelines
- Clear and professional written and verbal communication skills
- Ability to work independently on assigned tasks while knowing when to seek guidance or clarification
Benefits
- Medical, dental and vision insurance
- 401(k) plan with a Cisco matching contribution
- Paid parental leave
- Short and long-term disability coverage
- Basic life insurance
- 10 paid holidays per full calendar year
- 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday
- Paid year-end holiday shutdown
- 4 paid days off for personal wellness determined by Cisco
- 16 days of paid vacation time per full calendar year
- Flexible vacation time off program
- 80 hours of sick time off provided on hire date
- Up to 80 hours of unused sick time carried forward from one calendar year to the next
- Additional paid time away may be requested to deal with critical or emergency issues for family members
- Optional 10 paid days per full calendar year to volunteer
Company Overview
Cisco develops, manufactures, and sells networking hardware, telecommunications equipment, and other technology services and products. It is a sub-organization of Cisco Press. It was founded in 1984, and is headquartered in San Jose, California, USA, with a workforce of 10001+ employees. Its website is http://www.cisco.com.Company H1B Sponsorship
Cisco has a track record of offering H1B sponsorships, with 1238 in 2025, 1231 in 2024, 1273 in 2023, 2127 in 2022, 1991 in 2021, 1173 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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