Note: The job is a remote job and is open to candidates in USA. Profitroom is growing its UK team and is seeking a UK Digital Growth Manager to enhance hotel partners' digital presence and performance. The role involves owning the digital relationship with clients, driving new business, upselling existing accounts, and ensuring client satisfaction while executing effective digital strategies in the UK hospitality market.
Responsibilities
- Win new digital business by working closely with the UK Sales team to assess opportunities, prepare compelling pitches, and secure website and digital marketing contracts with both prospective and existing hotel partners
- Identify digital growth opportunities across the existing UK client base and convert them into contracted digital engagements
- Serve as the primary point of contact for hotels signed up for Profitroom’s digital services, taking full accountability for performance, strategy, and client satisfaction across your portfolio
- Oversee live paid media, SEO, and CRM activity across your client accounts, working with Profitroom’s in-house specialists to ensure delivery is on strategy and performing against agreed targets
- Act as the connective tissue between Profitroom’s internal digital teams and our UK commercial and client-facing functions, ensuring consistency and joined-up delivery
- Translate UK hotel requirements into clear digital marketing strategies across paid media (Google Hotel Ads, brand PPC, Meta, retargeting), SEO, GEO & local search, CRM and email, content and reputation management
- Identify underperforming accounts and lead structured digital reviews that uncover gaps and present a clear improvement roadmap
- Develop seasonally-relevant campaigns aligned to UK demand peaks: bank holidays, half-terms, staycation windows, and early-booker incentives
- Develop case studies, attend industry events, and establish Profitroom as a credible digital voice in the UK hospitality market
Skills
- AI & Technology Mindset — Open-minded individual, with a keen interest in multi-departmental collaboration and incorporation of new technologies like AI into your daily processes
- Hospitality Digital Experience — Proven experience in digital marketing within the hotel or hospitality sector - agency-side, in-house hotel group, or hospitality tech
- Stakeholder Management — Confidence presenting and consulting with senior hotel stakeholders - GMs, Commercial Directors, Revenue Managers, Directors of Sales
- Commercial Mindset — You understand how to translate digital activity into direct booking revenue
- UK Market Knowledge — Genuine knowledge of the UK hospitality market - how hotels buy, how the buying cycle works, and what UK hoteliers care about
- Paid Media Expertise (Nice-to-have) — Hands-on expertise across Google Hotel Ads, Google Ads (brand & non-brand PPC), Meta Ads, and ideally metasearch platforms
- SEO Knowledge (Nice-to-have) — Strong SEO knowledge - on-page, technical, and local search for hotel websites
- CRM & Guest Data (Nice-to-have) — Familiarity with hotel CRM, email marketing, and guest data - understanding how direct channels work together
- Account Management (Nice-to-have) — Experience managing multiple client accounts simultaneously, ideally in an agency or shared-service environment
Benefits
- 100% remote — fully flexible
- Travel voucher — annual "Work with Us, Travel with Us" perk.
- Dedicated team development fund.
- Medical & life insurance — co-financed, plus sports facilities access.
- 32 days off + 2 extra CSR days— plenty of time to recharge and give back to the community.
- Company retreats & events, wedding & baby packs, employee referral program.
- Flat hierarchy — open communication, no bureaucracy.
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