Note: The job is a remote job and is open to candidates in USA. The Shade Room is one of the fastest-growing digital media brands leading the conversation on Black culture. They are seeking a highly organized Digital Media Operations Coordinator to manage the digital supply chain for their new video commentary pilot, ensuring smooth content distribution and project management.
Responsibilities
- Manage the final delivery stage of the pilot program by uploading fully produced video assets across various social media channels according to the editorial schedule
- Format, convert, and optimize video exports to meet the specific technical requirements, aspect ratios, and file constraints of different social platforms (e.g., TikTok, Instagram, YouTube)
- Maintain a clean, organized digital workspace using FTP protocols, cloud storage, and asset management tools to ensure seamless file sharing between remote team members
- Assist with the technical setup, monitoring, and backend management of live streaming sessions, ensuring stable broadcasts and troubleshooting minor connectivity issues
- Track production timelines, keep tabs on pending deliverables, and coordinate schedules to keep the fast-paced remote team aligned and meeting daily deadlines
- Provide general operational support to the Senior Producer and On-Camera Host, helping to streamline workflows and solve logistical hurdles as they arise
Skills
- 1–3 years of experience in digital media operations, post-production coordination, social media management, or a project management support role within a fast-paced media environment
- Experience troubleshooting and working in a remote production setup, supporting cross-functional teams (producers, editors, and hosts) under tight breaking-news constraints
- Proven experience managing digital assets and workflows, including formatting, converting, and optimizing video exports (codecs, aspect ratios, file sizes) specifically for TikTok, Instagram Reels, and YouTube
- Hands-on proficiency with cloud storage and file transfer systems (e.g., Google Drive, Dropbox, Frame.io, or FTP protocols) to maintain highly organized digital workspaces for remote teams
- Familiarity with the brands and businesses of The Shade Room
- An understanding of or interest in entertainment news, celebrity culture, and the fast-moving digital footprint of The Shade Room
- Strong organizational and project management skills with a proven track record of managing digital workflows and scheduling deliverables in a fast-paced media environment
- Solid foundational knowledge of video file formats, codecs, resolution settings, and compression techniques optimized for social platforms
- Comfort utilizing FTP systems, Google Drive, Dropbox, or other high-volume file transfer systems to securely move and archive large media files
- Basic understanding of live streaming workflows and software (e.g., OBS, StreamYard, or platform-native live tools) to help coordinate real-time broadcasts
- Extreme attention to detail with the ability to spot technical formatting errors or scheduling conflicts before content goes live
- Excellent communication skills tailored for a fast-moving, fully remote production team operating under tight breaking-news constraints
- Demonstrated project coordination skills, with experience utilizing project management tools (e.g., Asana, ClickUp, Trello, or Airtable) to track production pipelines, manage delivery schedules, and meet tight daily deadlines
- Basic literacy in video editing software (e.g., Adobe Premiere, CapCut) to assist with quick technical fixes or re-exports if needed
Company Overview