Note: The job is a remote job and is open to candidates in USA. Netwrix Corporation is focused on revolutionizing data security by enhancing visibility and control. They are seeking a Director to lead business technology operations, driving strategic solutions to accelerate revenue growth through a combination of technical expertise and leadership.
Responsibilities
- Define a strategy and execute comprehensive 18-month roadmap for sales and marketing technology stacks, aligning with overall business objectives and revenue targets
- Lead cross-functional initiatives utilizing an Agile approach to optimize the entire lead-to-cash process, identifying bottlenecks and implementing solutions that drive efficiency gains
- Establish and maintain technology governance framework, ensuring data integrity, security compliance, and scalable architecture
- Drive digital transformation via AI and automation to modernize commercial processes to eliminate manual workflows
- Architect and optimize a complex Salesforce environment across Sales Cloud, Service Cloud, and Experience Cloud
- Design and implement advanced AI automation workflows, including complex approval processes, lead routing, and territory management
- Build sophisticated reporting and analytics frameworks using Salesforce Reports, Power BI Dashboards, and Snowflake
- Manage integrations between Salesforce and critical business systems (ERP, marketing automation, CPQ, billing platforms)
- Ensure 99.9% platform uptime while maintaining optimal performance for 500+ daily active users
- Oversee end-to-end marketing technology ecosystem including marketing automation platforms (Marketo, HubSpot, etc…), attribution tools, and customer data platforms
- Implement advanced lead scoring models and attribution frameworks
- Design and execute sophisticated nurture campaigns and customer journey mapping
- Establish comprehensive data governance and GDPR/CCPA compliance protocols across all marketing tools
- Lead and mentor a team of 6-8 technical professionals, including Salesforce administrators, data analysts, and marketing operations specialists
- Establish clear performance metrics, career development paths, and technical competency frameworks
- Foster a culture of continuous learning and innovation, encouraging experimentation with emerging technologies (AI)
- Conduct regular 1:1s, performance reviews, and provide hands-on technical guidance and mentorship
- Serve as primary technology advisor to VP’s and C-suite executives on all sales and marketing technology decisions
- Lead all aspects of working with Stakeholders to connect business objectives to tangible outcomes via an Agile approach for prioritization and work execution
- Conduct quarterly business reviews with stakeholders, presenting completed work, ROI, and strategic recommendations for the next quarter
- Partner with Sales Operations, Marketing Operations, and IT teams to ensure seamless technology integration
- Manage vendor relationships and contract negotiations for technology partnerships worth $2M+ annually
- Drive agile project management methodologies to deliver technology solutions faster than industry benchmarks
- Establish rapid prototyping and MVP development processes through AI for A/B testing new technology solutions
- Create comprehensive change management programs to ensure high user adoption rates for new system implementations
- Develop and maintain detailed technical documentation and standard operating procedures
Skills
- Bachelor's degree in Business, Information Systems, Computer Science, or related field
- Salesforce certifications: Platform Developer I/II, Sales Cloud Consultant, or other relevant certifications
- Experience with Salesforce CPQ implementations and Revenue Cloud implementations
- Background in fast-growing SaaS or technology companies with complex sales cycles
- Experience with data privacy regulations (GDPR, CCPA) and compliance frameworks
- 7+ years of hands-on Salesforce experience with multiple certifications including Salesforce Administrator, Advanced Administrator, and at least one specialist certification (Sales Cloud Consultant, Service Cloud Consultant, CPQ, Revenue Cloud, or Platform App Builder)
- Expertise in Apex development, Lightning Web Components, Process Builder, Flow Builder, and Salesforce DX
- Daily demonstrated use of Claude AI/Cowork/Code, n8n, or other such capabilities to deliver quickly
- 5+ years managing marketing automation platforms (Marketo, HubSpot, etc…) with demonstrated success in campaign optimization and lead management
- Proven track record implementing complex system integrations using REST APIs, middleware platforms (Celigo), and ETL processes
- Advanced skills in Salesforce Analytics, Snowflake, Power BI, or similar BI tools with ability to create executive-level dashboards and KPI tracking
- Minimum 5 years managing technical teams with demonstrated success in talent development, performance management, and team scaling
- Proven ability to develop strong strategies and execute multi-year technology roadmaps aligned with business objectives
- Experience presenting to C-level executives and managing relationships with senior business leaders
- Track record implementing large-scale technology transformations with high user adoption rates
- Deep understanding of B2B sales processes, pipeline management, and revenue recognition principles
- Expertise in analyzing complex datasets to identify trends, optimize processes, and measure ROI
- Proven success streamlining business processes and eliminating inefficiencies through technology solutions
- Experience managing technology vendor relationships and contract negotiations
- Demonstrated experience with Agile frameworks
- Requirements gathering and documentation techniques
- Business case development and ROI analysis
- Exceptional communication (verbal and written) across technical and non-technical audiences
- Strong facilitation and negotiation abilities
- Critical thinking and problem-solving capabilities
- Adaptability and comfort with ambiguity
- Self-motivation, bias toward action, and organizational discipline
- Conflict resolution and team building
Benefits
- Competitive Health Benefits
- Continuous Learning and Development Opportunities
- Team-Oriented, Collaborative, and Innovative Work Environment
- Regular Company Town Halls to Keep You Informed
- Opportunities for Career Growth and Advancement
Company Overview
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