Note: The job is a remote job and is open to candidates in USA. Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. They are seeking an Enterprise Account Executive to manage new business development, foster relationships with enterprise customers, and drive sales strategies in the Healthcare industry.
Responsibilities
- Responsible for new business development within large enterprise accounts and closing of opportunities within the Healthcare industry
- Foster and expand the company’s relationship with business units, divisions and the overall enterprise customers
- Create and cultivate a close relationship with strategic alliances
- Understand the customers’ business strategy and direction and manage a long term, sustainable business portfolio
- Manage the end to end sales process through engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners etc
- Bringing innovative ideas that showcase case Talkdesk’s competitive advantage and disruptive mindset
- Meet and exceed quarterly and annual revenue/quota through the management and execution of the Talkdesk sales process
- Develop a comprehensive sales strategy and a sales plan that ensures consistent achievement of objectives over the short- and long-term for your coverage model
- Build lasting, meaningful relationships with other members of management, team, and prospect/customer community
- Build and align with the Talkdesk sales Go-to-Market plan to develop and own accountability for region’s market segmentation and targeted accounts
- Develop essential internal relationships to provide the support necessary to manage accounts and close deals
- Communicate accurate and realistic forecast information to the management team per our process and policy
- Communicate market reaction and needs back to headquarters in a productive manner
- Take an active role in solving problems, which involve other functional areas, instead of 'dumping problems at the factory door'
- Take the lead in prioritizing the needs of customers so that engineering and other functional areas can focus on the right tasks and issues
Skills
- Travel required: 50%+
- Previous experience in selling Enterprise software solutions into Financial Services related accounts
- 8+ years of outside/direct sales experience carrying / exceeding quota, preferably SaaS
- Experience positioning through strategic value based selling
- Experienced in selling SaaS-based solutions, managing complex sales practices and solution-based selling to CXO, senior management and director-level individuals
- Analytical, with strong business acumen
- Flexible personality, able to adapt to surroundings
- Analytical and business deal-making capability, ability to ferret out opportunities, create positive relationships, find the hidden issues during due diligence, and bring the transaction to closure successfully
- Demonstrated track record in the planning, development, and implementation of new business activity involving leading-edge technology
- Proven ability to grow revenues to a substantial level and scale bookings growth and net-new customers
- Excellent communication and presentation skills
- Extensive negotiation and contract development experience
- Comfortable operating in a fast-paced, dynamic startup environment
- BA/BS degree
- CCaaS knowledge is a plus
Benefits
- Based on level and role the employee may be eligible for long term incentives in the form of equity and short term incentives of either bonus or commission.
- Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP).
- 401(k) plan
- Talkdesk offers an uncapped paid time off program, subject to manager approval and consistent with business needs.
- Talkdesk offers 14 paid holidays each year.
- Employees have uncapped paid time off, subject to manager approval and consistent with business needs.
Company Overview