Note: The job is a remote job and is open to candidates in USA. Gong is a company that leverages AI to revolutionize how revenue teams operate. The Enterprise Growth Revenue Architect will partner with large companies to drive revenue transformation through Gong’s AI Operating System, focusing on adoption, workflow architecture, and value realization.
Responsibilities
- Revenue Transformation Strategy: Partner with senior GTM leaders to design and execute strategies that modernize their revenue operations through Gong’s AIOS
- Workflow Architecture: Map current-state customer processes to AI-driven workflows that translate to revenue outcomes
- Adoption and Change Management: Execute adoption initiatives that drive behavior change and embed Gong into daily team rhythms
- Value Realization: Use data-driven insights to quantify measurable business outcomes that demonstrate Gong’s ROI and strategic value
- Renewal and Expansion Management: Own the renewal strategy and execution, partnering with cross functional teams on growth
- Cross Functional Collaboration: Partner with internal teams to ensure an exceptional customer experience throughout the entire customer journey
Skills
- 4–8+ years proven experience in customer facing customer success, account management, implementation or similar role in a B2B SaaS company
- Track record owning relationships with senior (VP and C-suite) stakeholders and owning value and ROI conversations
- Passion for driving customer centricity by leveraging internal stakeholders such as Sales, Product, Support, Marketing and executives
- Excellent communication, negotiation, and presentation skills
- Data-driven mindset with a focus on delivering measurable outcomes
- Passion for driving customer outcomes and contributing to a high performing and accountable work culture
- Our RAs are self-starters who excel in high paced environments and thrive in change and ambiguity
- Our top performers have a growth mindset and pride themselves in being coachable
- We are a team that values collaboration and winning together, enjoying the ride, and challenging conventional wisdom
Benefits
- We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
- Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
- Mental Health benefits with covered therapy and coaching.
- 401(k) program to help you invest in your future.
- Education & learning stipend for personal growth and development.
- Flexible vacation time to promote a healthy work-life blend.
- Paid parental leave to support you and your family.
- Company-wide recharge days each quarter.
- Work from home stipend to help you succeed in a remote environment.
Company Overview
Company H1B Sponsorship