Note: The job is a remote job and is open to candidates in USA. EverCommerce is on a mission to digitally transform the service economy with SaaS solutions. They are seeking a Senior Manager of Cloud Engineering to lead the Cloud Engineering function, focusing on AWS infrastructure, cloud architecture, and team management.
Responsibilities
- Lead the EverHealth Cloud Engineering team responsible for AWS infrastructure, cloud platform standards, cloud cost management, and infrastructure-as-code maturity
- Prioritize Cloud Engineering work during sprint planning in partnership with the Scrum Master
- Manage, coach, develop, and performance-manage Cloud Engineering team members
- Ensure technical alignment with the Principal Cloud Platform Engineer
- Own AWS account structure, landing zones, networking, IAM standards, and environment provisioning practices
- Own Terraform strategy, reusable infrastructure patterns, IaC standards, and review practices
- Build and mature cloud architecture standards across the EverHealth product portfolio
- Support AWS services and environments including VPC, IAM, EC2, ECS/EKS, RDS, S3, CloudWatch, load balancers, networking, backup/DR, Windows/Linux workloads, and related services
- Lead and contribute hands-on to cloud infrastructure design and implementation using Terraform, Ansible, Spacelift, GitHub, and related tooling
- Drive cloud cost optimization analysis and recommendations in partnership with Product Engineering
- Identify opportunities to improve utilization, reduce waste, and align cloud/infrastructure spend with business needs
- Reduce cloud operational risk through better standards, automation, documentation, reusable patterns, and repeatable practices
- Implement cloud security standards defined by Security, while helping guide cloud security architecture where infrastructure design decisions create risk or require platform-level judgment
- Lead cloud modernization efforts across EverHealth products, including legacy infrastructure reduction, data center migration, AWS environment modernization, and product-specific cloud improvements
- Help mature container and Kubernetes platform practices in partnership with Product Engineering
- Ensure Cloud Engineering serves as a senior escalation point for cloud infrastructure issues when SRE cannot resolve the issue and the root cause is within AWS or related infrastructure services
- Use CloudWatch, Grafana, New Relic, Sentry, OpsGenie/Jira Service Management Operations, and related observability or operational tools to support cloud infrastructure troubleshooting and production visibility
- Partner with Product Engineering on architecture reviews, environment buildouts, implementation support, modernization planning, and cloud infrastructure escalations
- Partner with SRE on AWS infrastructure reliability, production readiness, operational resilience, disaster recovery, and business continuity practices
- Partner with Delivery Engineering and Enablement Engineering on cloud deployment processes, CI/CD infrastructure, shared services, release support, and environment standards
- Partner with the Program Manager, Technical Project Manager, and Scrum Master to collect and share cloud health, cloud cost, operational risk, modernization progress, and project health for Cloud Engineering-supported work
- Partner with Security and Compliance on IAM, encryption, network controls, logging, auditability, HIPAA infrastructure controls, and secure cloud operations
- Establish and mature Cloud Engineering operating cadence, including architecture reviews, backlog reviews, cost reviews, security reviews, operational risk reviews, and standards reviews
- Challenge product teams and partner functions when cloud architecture, cost, security, or operational decisions create unacceptable risk
- Help create a high-performing Cloud Engineering culture rooted in ownership, platform leverage, practical standards, automation, and continuous improvement
Skills
- Cloud engineering leadership mindset with deep experience in AWS infrastructure, infrastructure-as-code, cloud security, cost optimization, and platform modernization
- Strong hands-on cloud infrastructure judgment and ability to stay close to technical work while managing people
- Ability to drive development of cloud standards, reusable patterns, and operating discipline without creating unnecessary bureaucracy
- Strong ownership mindset and ability to drive cloud platform improvements across teams with clear priorities and practical execution
- Ability to balance scalability, security, reliability, cost, engineering speed, and long-term maintainability
- Strong coaching skills and ability to raise the technical maturity of cloud engineers and partner teams
- Comfortable challenging architecture, cost, or security decisions when they create risk for the business or platform
- Clear written and verbal communication skills, including the ability to explain cloud architecture decisions, infrastructure risks, cost tradeoffs, and modernization priorities to technical and non-technical stakeholders
- 3+ years of experience managing cloud engineers, platform engineers, infrastructure engineers, DevOps teams, or similar technical teams
- 8+ years of experience in cloud infrastructure, platform engineering, DevOps, infrastructure engineering, or a similar role
- 8+ years of hands-on experience building and supporting AWS infrastructure and services, including VPC, IAM, EC2, ECS/EKS, RDS, S3, CloudWatch, load balancers, networking, Windows/Linux workloads, backup/DR, and related production infrastructure
- 5+ years of experience with AWS account structure, landing zones, networking, IAM standards, environment provisioning, and cloud platform governance
- 5+ years of experience with Terraform and infrastructure-as-code practices
- 5+ years of experience using tools such as Ansible, Spacelift, GitHub, CloudWatch, Jira, Confluence, and related cloud engineering tooling
- 3+ years of experience designing reusable infrastructure modules, IaC standards, review practices, and scalable cloud platform patterns
- 3+ years of experience with cloud cost optimization, usage analysis, infrastructure right-sizing, waste reduction, and cost governance practices
- Experience leading or supporting cloud modernization, legacy infrastructure reduction, data center migration, or AWS environment modernization initiatives strongly preferred
- Experience using observability and operational tools such as Grafana, New Relic, Sentry, OpsGenie / Jira Service Management Operations, or similar tools to support cloud infrastructure troubleshooting strongly preferred
- Experience implementing cloud security controls across identity, networking, access control, encryption, logging, auditability, and infrastructure configuration strongly preferred
- Experience supporting SaaS, healthcare technology, or other business-critical cloud platforms strongly preferred
- Experience working in HIPAA-compliant environments and supporting secure handling of healthcare data strongly preferred
- AWS certifications strongly preferred
- Experience assisting with executive-ready or stakeholder-facing reporting on cloud cost, cloud health, infrastructure risk, and modernization progress
- Experience helping modernize or mature a Cloud Engineering function in a growing or transforming engineering organization
- Experience with FinOps tooling, cloud cost management platforms, or formal cost governance practices
- Terraform, ITIL, DevOps, or related infrastructure/platform certifications
- Experience with HITRUST, SOC 2, or other regulated technology environments
- Experience improving Kubernetes, ECS/EKS, or container platform maturity in partnership with product engineering teams
- Experience using AI-assisted engineering tools such as ChatGPT/Codex or Claude Code or similar
Benefits
- Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
- Robust health and wellness benefits, including an annual wellness stipend
- Continued investment in your professional development through Udemy
- 401k or RRSP with company match
- Flexible and generous paid time off
- Employee Stock Purchase Program
Company Overview