Posted: Dec 18, 2025
About the position Responsibilities • Help customers complete their taxes using Intuit TurboTax products. • Provide tax advice and full service return preparation. • Perform tax calculations and manage product/software inquiries. • Utilize government websites and professional resources to deliver accurate answers to customers. • Document interactions to maintain accurate records. Requirements • Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns. • Experience using commercial tax preparation software. • Possess or be able to obtain any related State licenses, certificates, permits, or bonds. • Active Preparer Tax Identification Number (PTIN). • Dedicated hardwired internet connection that meets Intuit Security criteria. • Willingness to work a minimum of 20 hours per week. Nice-to-haves • Excellent customer service skills. • Ability to interact with customers through video and audio tools in a professional manner. Benefits • 401(k) savings plan with Intuit matching. • Paid sick leave. • Intuit provided E&O insurance. • Employee stock purchase plan. • Employee assistance program. • Product discounts. • Free copy of TurboTax Live. Apply tot his job
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