Note: The job is a remote job and is open to candidates in USA. Draganfly Inc. is a recognized technology leader within the commercial UAV space, focusing on the sale of drone products and services. They are seeking a Field Application Specialist, Team Lead to oversee product demonstrations, customer training, and field operations while mentoring the Field Application team to ensure operational excellence.
Responsibilities
- Lead and support Field Application Specialists, providing mentorship and day-to-day guidance
- Conduct in-person and virtual product demonstrations for prospects and partners
- Act as the primary on-site subject matter expert for Draganfly systems
- Standardize and improve demo and training playbooks across the team
- Oversee scheduling, deployment, and readiness of FAS resources
- Maintain and manage demo systems and equipment to ensure field readiness
- Deliver hands-on and virtual customer training sessions
- Ensure safe, compliant flight operations across all activities
- Support testing, special projects, and operational deployments
- Represent Draganfly at industry events, trade shows, and customer demonstrations
- Lead live demos, presentations, and customer engagement activities
- Support event logistics including setup, teardown, and technical preparation
- Coordinate FAS team coverage for events and demos
- Lead pre-event preparation and post-event debriefs
- Document customer feedback, feature requests, and technical insights
- Partner with Sales on technical scoping and customer qualification
- Support proposal development and customer-facing materials
- Collaborate with Product and Operations to improve customer experience
- Deliver internal training sessions for sales, marketing, and partner teams
- Track and report on team activities, performance, and engagement outcomes
Skills
- FAA Part 107 Remote Pilot Certificate (required)
- 4+ years in UAS operations or product application roles
- Experience conducting customer training or technical demonstrations
- Experience leading or mentoring teams in dynamic environments
- Strong troubleshooting skills and familiarity with mission planning and payloads
- Comfortable with frequent travel (50–60%)
- Experience with MAVLink-based systems is an asset
- Proficiency with CRM and collaboration tools (HubSpot, Teams, SharePoint)
- Public Safety: DFR, SAR, tactical operations, disaster response
- Commercial: Inspections, surveying, photogrammetry, logistics
Benefits
- Health Coverage Reimbursement: We reimburse the cost of your existing or preferred healthcare plan (amount varies depending on family size).
- 401(k) program with employer matching
- Generous time-off program, including vacation, wellness days, and a week off between Christmas and New Year’s.
- Professional development support, including assistance in obtaining or maintaining role-relevant certifications (e.g., FAA Part 107 Remote Pilot Certificate, where applicable)
Company Overview