[Remote] Field Service Technician (Remote – Billings, Montana)

Note: The job is a remote job and is open to candidates in USA. Pitney Bowes is a company that provides innovative physical and digital mailing and shipping technologies. They are seeking a Field Service Technician to enhance client experience and maintain mailing and shipping operations through technical expertise and customer service. Responsibilities Delivering exceptional customer service that drives client satisfaction, retention, and trust Diagnoses, repair, and troubleshoot both hardware and software issues to reduce downtime and callbacks Install, service, and upgrade Pitney Bowes Shipping & Mailing equipment, ensuring clients are fully trained and confident in their use Manage a multi‑zip‑code territory within 4 hours of Billings, MT, with up to 80% driving time Use hand tools and small power tools to perform repairs, maintenance, and installations Maintain a safe, clean, and professional work environment always Skills Enjoy working with and repairing mechanical or electrical components Comfortable with significant driving time and working independently in the field Motivated by the opportunity to earn additional income through service and parts sales Can lift 55+ lbs and bend, squat, stoop, or stand for extended periods Have a valid driver's license, clean driving record, and reliable transportation Familiar with Windows, PCs, and basic networking Experience with automated or electro-mechanical equipment Benefits 10% incentive on any service or parts sales you present to clients Company Overview Pitney Bowes is a global technology company that powers physical and digital transactions that drive commerce. It was founded in 1920, and is headquartered in Stamford, Connecticut, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship Pitney Bowes has a track record of offering H1B sponsorships, with 22 in 2025, 29 in 2024, 33 in 2023, 42 in 2022, 30 in 2021, 49 in 2020. Please note that this does not guarantee sponsorship for this specific role.