Note: The job is a remote job and is open to candidates in USA. Minitab is a market leader in analytics and quality improvement, helping organizations make better decisions through data-driven solutions. They are seeking an experienced Global Account Manager to lead strategic relationships with large enterprise organizations, focusing on consultative, value-based selling and driving long-term growth.
Responsibilities
- Develop and execute global account strategies that drive revenue growth, customer retention, and long-term expansion
- Build trusted relationships with executive and senior-level stakeholders across global organizations
- Lead strategic account planning and quarterly business reviews to align customer objectives with Minitab solutions
- Identify cross-sell, upsell, and new business opportunities across divisions, business units, and subsidiaries
- Coordinate resources across sales, customer success, marketing, product, and partners to deliver a consistent customer experience worldwide
- Monitor customer health through feedback, surveys, and Net Promoter Score (NPS) insights to strengthen advocacy and satisfaction
- Identify, qualify, and close complex enterprise software opportunities using Minitab's Customer Engagement Lifecycle (CEL)
- Lead consultative discovery conversations focused on customer business outcomes
- Develop opportunity strategies that differentiate Minitab through business value
- Maintain accurate pipeline management, forecasting, and CRM hygiene
- Gather and share competitive intelligence to strengthen positioning and improve win rates
- Position implementation, onboarding, and services to maximize adoption and customer success
- Manage assigned global accounts with a long-term growth mindset
- Expand executive relationships throughout customer organizations
- Develop annual account plans and conduct regular business reviews
- Support customer advocacy through references, case studies, webinars, and speaking opportunities
- Participate in marketing campaigns, industry events, and customer engagement activities
- Lead high-performing virtual account teams across multiple geographies
- Coordinate internal planning sessions and customer strategy meetings
- Ensure a seamless customer experience throughout the entire engagement lifecycle
- Mentor sales teammates and contribute to the development of best practices
- Coordinate partner relationships to maximize customer value
- Continuously strengthen knowledge of Minitab solutions, industries, and market trends
- Participate in ongoing sales enablement and professional development programs
- Maintain an Individual Business Plan aligned with business and career goals
Skills
- 10+ years of enterprise software sales experience within the information technology market
- Proven success selling enterprise solutions with average deal sizes exceeding $250,000
- Consistent track record of achieving or exceeding quota, including experience closing seven-figure enterprise deals
- Experience managing complex global accounts with annual revenues exceeding $10 billion
- Success navigating enterprise sales cycles ranging from 6–12 months
- Executive-level relationship management and consultative selling expertise
- Bachelor's degree or equivalent professional experience
- Experience using CRM systems for opportunity management, forecasting, and pipeline reporting
- Strong business acumen with excellent communication, negotiation, and presentation skills
- Ability to travel 50–70%, including international travel
- Sales leadership or management experience
- Business Intelligence, Analytics, Statistical Software, Data Science, Quality Improvement, or Operational Excellence experience
- Familiarity with structured value-based or consultative sales methodologies
- Additional language proficiency is a plus
Benefits
- Medical, Dental, and Vision Insurance is provided at no cost for full-time employees upon date of hire.
- Low co-pay pharmacy benefit and affordable family coverage plan is available.
- Short and Long Term Disability is fully paid by Minitab.
- Employee Assistance Program (EAP) - Provides guidance for personal issue and information on other Work Life Matters.
- Group Term Life Insurance is provided at no cost for full-time employees at three times employee base salary.
- Minitab provides eligible employees the opportunity to purchase Voluntary Life Insurance for themselves and eligible dependents at affordable rates.
- A 401k Retirement Plan with T. Rowe Price is provided with eligible employee contribution immediately.
- Minitab will match dollar for dollar up to the first 6% of employee’s contribution.
- Employees are fully vested in the Minitab, LLC 401(k) Retirement Plan upon date of hire.
- Paid holidays, as well as 4 weeks of annual paid time off are provided.
- The annual paid time off increases one week every five years.
- Tuition and related expenses assistance for both higher education and other professional development.
- Medical and Dependent Care Reimbursement Accounts - Pre-tax Deductions.
- Parking and Transit - Pre-Tax Deductions.
- We offer a hybrid work model for eligible positions.
- At our State College, PA Headquarters, there is an onsite gym, indoor swimming pool, yoga studio, movie theater, outdoor sand volleyball court, game room, arcade room and even a golf simulator.
- Personal training and nutrition counseling is available upon request.
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