Note: The job is a remote job and is open to candidates in USA. Precision Medicine Group is a leading payer marketing agency that partners with pharmaceutical and life sciences companies. They are seeking a Group Account Supervisor to manage client relationships, oversee project management, and mentor team members while ensuring the highest quality of service and compliance with industry guidelines.
Responsibilities
- Assume primary lead for the client upon client acceptance of proposal
- Maintain and manage business opportunities with existing clients
- Development of client agendas and slide presentations
- Lead and/or support calls with client and LMR, faculty, and/or content experts regarding content and direction
- Review and forward status/contact reports to client after each client contact
- Develop project briefs and scope of work for clients and internal team members
- Provide direction to support team on all aspects of project management to ensure client expectations are met or exceeded
- Manage projects by utilizing approved internal project briefs, proposal templates, and budget tools
- Collaborate with internal team on overall project plan, objectives, milestones, and deliverables
- Function as internal team leader ensuring all members of the team work together smoothly and effectively
- Mentor personnel at the Associate Account Executive, Account Executive, and/or Senior Account Executive levels. Depending on size of team, potential for management and supervision of colleagues
- Conduct performance reviews, prepare development plan, and set goals for direct reports as applicable
- Must be able to execute and teach junior level Account team employees the following: development of client agendas, project status, financial reports, and contact report
- Work with Client Services leadership and Strategy to help identify market opportunities that will further client business
- Identify opportunities for organic growth within assigned accounts
- Develop proposals, budgets, and reconciliations
- Collaborate with all teams to ensure proposal development is accurate and all teams hours are captured (Traffic, Production, Creative, Clinical/Copy, Meeting Services, etc)
- Monitor budgets including direct costs, labor costs, fee, and out-of-pocket expenses to ensure team members/direct reports are managing assigned budgeted labor hours and direct costs
- Provide periodic budget status updates and communication with client
- Adheres to PhRMA, FDA, OIG and ACCME guidelines
- Demonstrate ownership and accountability for all agency procedures and workflow
- Attend internal meetings with Sales, Client Services, Meeting Services, Traffic and other key personnel to discuss project status as required
- Ensure the highest standards of quality control of client materials and, as appropriate, develop best practices protocols for internal project teams to facilitate quality control
- Contribute original ideas for tactical planning within assigned accounts
Skills
- Bachelor's degree in marketing, advertising, communications, or related subject
- At least 3 years in an Account role within a pharmaceutical/medical communications company
- Daily client facing experience and Medical, legal, regulatory review experience is required
- Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
- Ability to travel 10-15% depending on clients' needs
- Leadership, results-oriented, detail-oriented, customer focused, flexibility, forward thinking, and relationship building
Benefits
- Discretionary annual bonus
- Health insurance
- Retirement savings benefits
- Life insurance and disability benefits
- Parental leave
- Paid time off for sick leave and vacation
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