Note: The job is a remote job and is open to candidates in USA. SmarterDx is seeking a Group Product Manager to own, shape, and scale their innovative AI solution, SmarterDenials, which helps hospitals manage denial appeals effectively. The role involves leading product vision, collaborating with cross-functional teams, and driving measurable business outcomes.
Responsibilities
- Own and drive the product vision and roadmap for the SmarterDenials teams - Appeal Writer, Management, and expansions — prioritizing initiatives that drive measurable clinical and commercial outcomes
- Hire, coach, and develop a team of Product Managers, raising the bar on craft, customer empathy, and execution across the group
- Deeply understand the SmarterDx user and buyer market, including payer behavior, denial patterns, and RCM workflows
- Engage customers to gather feedback, identify friction points, and surface opportunities for high-impact product improvements
- Define, track, and report on key success metrics to measure product performance, adoption, and business impact
- Support PMs leading a cross-functional team of engineers, data scientists, and designers through the full product development lifecycle
Skills
- 5+ years of product management experience, with at least 1–2+ years in a management role
- A track record of scaling an established product while also contributing to new product development or 0-to-1 initiatives
- 3+ years of experience in healthtech, ideally in RCM, denials management, coding, or B2B clinical workflows
- Strong cross-functional collaboration skills across engineering, data science, and UX — you know how to lead without authority
- Experience managing both external customers and internal stakeholders (Customer Success, Implementations, Sales)
- Excellent written and verbal communication; you can distill complexity into crisp narratives for both technical and executive audiences
- Experience with payer-specific denial logic, appeal workflows, or coding/clinical documentation products
- Background in software engineering, data engineering, or a quantitative field
- Proficiency in SQL or comfort with data analysis tools
- Experience launching a net-new product at a growth-stage healthtech company
Company Overview