Note: The job is a remote job and is open to candidates in USA. Comcast is a Fortune 50 leader in media and technology, seeking a Talent Acquisition Operations Consultant to coordinate recruiting operations within their Human Resources Service Delivery team. This role focuses on operational excellence and improving the candidate experience by collaborating with various teams and ensuring effective hiring processes.
Responsibilities
- Oversee an efficient and effective candidate hiring process, ensuring timely updates across all stages, including interview, offer letter and pre-employment actions
- Act as a liaison between candidates, business partners, and hiring teams to ensure clarity and alignment throughout the interview and pre-boarding process
- Promote a positive and inclusive culture, serving as a champion of the company’s mission through each candidate touchpoint
- Address complex stakeholder and candidate inquiries with innovative solutions, balancing the need for efficiency with a high-quality experience
- Maintain a deep understanding of candidate and hiring manager needs and act as a trusted advisor in all interactions
- Leverage CRM technology to facilitate communication, enhance service delivery, and resolve issues
- Evaluate current processes and propose actionable improvements by regularly assessing the effectiveness of existing workflows and make recommendations for operation and process improvements
- Ensure systems and data integrity are maintained throughout the hiring process
- Remain compliant with all regulatory and company specific requirements, ensuring accurate reporting and documentation
- Support special projects related to process optimization and candidate experience enhancements
Skills
- Proven experience delivering exceptional customer service, with the ability to identify needs, develop solutions, and meet expectations
- Outstanding attention to detail and accuracy with the ability to manage multiple tasks and prioritize effectively in a fast-paced environment
- Strong problem-solving skills with an emphasis on continuous improvement. Demonstrated ability to drive operational outcomes
- Excels in a team environment, bringing positive and a solution-focused attitude towards every interaction
- Ability to listen, adapt, and influence others effectively. Serve as a trusted consultant to drive positive change across processes and systems
- 2-5 Years of relevant work experience
- Bachelor's Degree
- Some combination of coursework and experience, or extensive related professional experience
Benefits
- Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.
- Additionally, Comcast provides best-in-class Benefits to eligible employees.
- We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.
- That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Company Overview
Company H1B Sponsorship