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About DHL Global Forwarding – Pioneering the Future of Global Logistics
DHL Global Forwarding (DGF) stands at the forefront of air and ocean freight, delivering end‑to‑end logistics solutions that move millions of shipments across the globe each day. With a workforce of more than 30,000 passionate professionals, DGF connects factories to shop floors, ensuring that products reach customers swiftly, safely, and sustainably. As part of the Deutsche Post DHL Group—the world’s leading logistics provider operating in over 220 countries and territories—we combine cutting‑edge technology, an asset‑light brokerage model, and a culture built on respect and results.
Our Vision: The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered.
Our Purpose: We connect people, improving their lives.
Why Choose a Career with DHL Global Forwarding?
Working with DGF means joining a company that not only leads the industry but also invests heavily in its people. Recognized repeatedly as a Top Employer and a Great Place to Work, DGF offers an environment where your professional growth is accelerated, your contributions are celebrated, and your well‑being is a priority.
- Global Impact: Every deal you close helps move essential goods across continents, supporting economies and improving lives.
- Innovation‑Driven Culture: From AI‑enhanced routing to real‑time shipment visibility, you’ll work with the latest tools reshaping logistics.
- Commitment to Diversity & Inclusion: We foster a workplace where every voice is heard, and differences are embraced as a source of strength.
- Flexible Remote Work: Operate from anywhere in the United States while staying connected to a worldwide network of colleagues and customers.
Role Overview – Inside Business Development Representative (Digital Sales)
As an Inside Business Development Representative – Digital Sales, you are the engine that drives new revenue streams for DHL Global Forwarding. You will hunt for fresh prospects, nurture relationships, and close deals that expand our market share in the freight forwarding arena. This fully remote position empowers you to shape your own schedule, leverage modern digital sales platforms, and thrive in a performance‑oriented, supportive environment.
Key Responsibilities
- Prospecting & Lead Generation: Identify, research, and engage high‑potential prospects across industries that require air or ocean freight services.
- Sales Outreach: Conduct outbound calls, personalized emails, and social selling initiatives to generate interest and set qualified appointments.
- Solution Consulting: Understand each client’s unique logistics challenges and articulate how DGF’s portfolio—air freight, ocean freight, multimodal solutions, and specialized transport—delivers measurable value.
- Pipeline Management: Maintain accurate and up‑to‑date records in our CRM system, tracking every touchpoint, forecast, and deal stage.
- Negotiation & Closing: Present compelling proposals, negotiate contract terms, and secure agreements that meet or exceed revenue targets.
- Collaboration: Partner with internal teams—operations, customer service, and senior sales—to ensure seamless transition from prospect to client onboarding.
- Market Intelligence: Stay ahead of industry trends, competitive movements, and regulatory changes that affect freight forwarding, feeding insights back to leadership.
- Performance Reporting: Generate weekly and monthly sales reports, analyzing conversion rates, win/loss patterns, and opportunities for process improvement.
Essential Qualifications
- Minimum 2–3 years of proven sales experience within the freight forwarding, international supply chain, or related logistics sector.
- Demonstrated success in prospecting and hunting new business, with documented quota attainment.
- Strong track record of closing deals and consistently exceeding revenue targets.
- Hands‑on experience with a CRM platform (e.g., Salesforce, HubSpot) and proficiency in Microsoft Office Suite.
- Excellent verbal and written communication skills, with the ability to influence senior decision‑makers.
- Highly organized, detail‑oriented, and capable of managing multiple opportunities simultaneously.
- Self‑motivated, results‑driven, and comfortable thriving in a remote work environment.
Preferred Qualifications & Additional Assets
- Bachelor’s degree in Business, International Trade, Supply Chain Management, or a related discipline.
- Certifications such as CFA, CSCP, or Freight Forwarding Accreditation.
- Familiarity with digital sales enablement tools (e.g., LinkedIn Sales Navigator, Outreach.io).
- Experience selling multimodal logistics solutions that combine air, sea, and land transport.
- Fluency in a second language (e.g., Spanish, Mandarin) to support global client interactions.
Core Skills & Competencies for Success
- Strategic Prospecting: Ability to research markets, uncover pain points, and position DGF as the optimal solution.
- Consultative Selling: Blend product knowledge with business acumen to craft tailored proposals.
- Negotiation Mastery: Drive win‑win outcomes while protecting company margins and compliance standards.
- Data‑Driven Decision Making: Leverage CRM analytics and performance metrics to refine tactics.
- Resilience & Adaptability: Thrive amidst fast‑moving market conditions and evolving customer needs.
- Collaborative Mindset: Work cross‑functionally to ensure seamless client experiences.
Career Growth & Learning Opportunities
DHL Global Forwarding invests heavily in talent development. As an Inside Business Development Representative, you will have clear pathways to advance:
- Senior Account Executive: Lead larger accounts with higher revenue potential.
- Strategic Sales Manager: Manage a team of hunters, set regional sales strategies, and mentor junior talent.
- Solutions Architect / Logistics Consultant: Deepen technical expertise to design complex, multimodal supply chain solutions.
- Global Mobility & Leadership Programs: Participate in rotational assignments across continents to broaden your perspective.
Our Learning & Development portal offers on‑demand courses covering advanced negotiation, digital sales tools, regulatory compliance, and leadership fundamentals—all accessible from your home office.
Compensation, Benefits & Perks
We recognize that competitive compensation fuels performance. While specific figures are market‑based, the total rewards package includes:
- Base Salary: A competitive, performance‑aligned base pay.
- Commission & Incentives: Uncapped commission structure rewarding over‑achievement.
- 401(k) Matching: Company matches 100 % of employee contributions up to 4 % of salary, plus an annual 2 % base contribution.
- Stock Purchase Plan: Opportunity to purchase Deutsche Post AG shares at a 15 % discount.
- Comprehensive Health Coverage: Medical, vision, and dental plans with flexible options.
- Paid Time Off & Holidays: 7 statutory holidays, 8 floating holidays, and accrued vacation days for work‑life balance.
- Remote Work Stipend: Budget for home office setup, internet, and ergonomics.
- Employee Assistance Programs: Confidential counseling, mental‑health resources, and wellness initiatives.
Work Environment & Company Culture
Even though you’ll be working from home, you’ll be an integral part of a vibrant, globally connected team. Our culture revolves around:
- Respect & Results: We celebrate achievements while fostering mutual respect and inclusion.
- Innovation: Employees are encouraged to experiment, share ideas, and challenge the status quo.
- Collaboration: Regular virtual town halls, cross‑regional workshops, and mentorship programs keep everyone aligned.
- Social Responsibility: DGF’s sustainability initiatives—carbon‑neutral shipping options, waste reduction, and community outreach—allow you to contribute to a greener future.
Diversity, Equity & Inclusion Commitment
DHL Global Forwarding is an equal opportunity employer. We evaluate applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Our aim is to build a workforce that mirrors the diversity of the communities we serve, ensuring that every employee feels valued, heard, and empowered.
Eligibility & Work Authorization
This role is open to candidates who are legally authorized to work in the United States. DHL Global Forwarding does not provide visa sponsorship for this position; therefore, only applicants with existing work authorization will be considered.
How to Apply – Take the Next Step in Your Sales Career
If you are a motivated, ambitious sales professional with a passion for logistics and a proven ability to hunt, close, and grow accounts, we want to hear from you. Even if you don’t meet every single requirement, we value a growth mindset, a positive attitude, and a willingness to learn.
Ready to join a world‑class logistics leader and shape the future of global trade? Click the button below to submit your application today.
Apply Now – Become a DHL Global Forwarding Business Development Champion
Don’t Hesitate – Your Future Starts Here!
We look forward to reviewing your application and exploring how your talent can thrive within DHL Global Forwarding’s dynamic, remote‑first sales team.
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