Note: The job is a remote job and is open to candidates in USA. Concentrix is a forward-thinking global organization that values a people-first culture. They are seeking a Bilingual Insurance Agent (Licensed Personal Lines, P&C) to work from home, engaging with customers through calls and online channels while delivering exceptional customer service and technical support for client products and services.
Responsibilities
- Be efficient in navigating multiple systems
- Demonstrate a strong reading and comprehension of program materials
- Actively listen and ask questions to identify customer needs
- Advise on plan options, coverages, and pricing
- Process new and/or amended enrollments
- Ensure our clients’ customers enjoy authentic experiences
- Deliver expert customer experiences…with a smile
Skills
- Must have an active resident license to sell Property & Casualty insurance with preferably NO Appointments
- Bilingual: Spanish/English
- You must be at least 18 years of age
- Verifiable High school diploma or GED
- 1 + years of customer service experience
- Strong computer navigation skills and PC knowledge
- Strong communication skills in both verbal and written format
- Proficiency in fast-paced multi-tasking with strong problem-solving skills
- High Speed internet (no wireless/hotspots or satellite) and a smartphone (10 Mbps upload, 40 Mbps download, combined 50 Mbps)
- Must reside in the United States or have a valid U.S. address for residence
Benefits
- Medical, dental, and vision insurance
- Comprehensive employee assistance program (EAP)
- 401(k) retirement plan
- Paid time off and holidays
- Paid training days
- Paid training (Classroom: 7 Weeks and Transition: 7 Weeks)
- Lucrative employee referral bonus opportunities
- DailyPay enrollment option to access pay "early," when you want it
- Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
- Health and wellness programs with trained partners to help promote a healthy you
- Mentorship programs that support your rewarding career journey
- Work-from-home convenience with company-supplied technologies
- Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
- Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
- A range of other perks and benefits
Company Overview
- Concentrix is an IT firm that engages in software services, data analytics, enterprise technology, and digital operations. It was founded in 1983, and is headquartered in Newark, California, USA, with a workforce of 10001+ employees. Its website is https://www.concentrix.com.