Note: The job is a remote job and is open to candidates in USA. Harrow is a leading provider of ophthalmic disease management solutions in North America. The Key Account Manager will be responsible for expanding profitable business in an assigned base of new and existing customers, focusing on selling ophthalmic products and ensuring portfolio performance achieves defined financial outcomes.
Responsibilities
- Implement and execute plans to expand sales within a defined base of existing ophthalmic customers and new key targets
- Drive new business relationships and convert to grow sales
- Appropriate utilization of the Customer Relationship Management (CRM) system
- Execute cohesive strategies with Marketing, Strategic Accounts, Customer Care and Pharmacy Sales Representatives (PSRs)
- Monitor sales performance and adjust strategy as needed to meet competitive conditions
- Evaluate customer, market and competitor activity and update the organization accordingly
- Establish and maintain relationships with key opinion leaders (KOLs) within strategic accounts
- Direct sales forecasting activities and set performance goals accordingly
- Utilize resources to enhance productivity and provide optimal customer satisfaction
- Participate in providing detailed and accurate sales forecasting
- Actively participate as a key member of the Commercial team to drive success
Skills
- 5 years of sales experience
- Experience with execution of targeted business plans around priorities and goals
- Team player with a positive, can-do attitude
- Strong written, verbal and presentation communication skills
- Ability to think creatively in confronting issues and pursuing novel approaches to old problems
- Ability to work under pressure, meet deadlines and exercise sound business judgment with critical thinking skills and high ethical standards
- Ability to manage multiple projects simultaneously, adjusting priorities as needed and meeting deadlines
- Proficient in the use of CRMs and Microsoft Office software products
- Ability to travel up to 50% of the time, including overnight stays
- Bachelor's Degree
- Ophthalmic market preferred
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