Note: The job is a remote job and is open to candidates in USA. NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. They are seeking a Legal Consultant to support law firms and legal departments in adopting their platform and AI capabilities, facilitating training, and developing resources to enhance client engagement.
Responsibilities
- Support Senior Legal Consultants and Legal Innovation Partners in delivering client adoption programs, training sessions, and change management initiatives
- Facilitate training webinars, onboarding sessions, and workflow workshops for client users at law firms and legal departments
- Assist in developing training content, adoption guides, workflow documentation, and enablement resources
- Monitor client adoption metrics and engagement data, preparing reports and identifying trends for the supervising LC/PM or LIP
- Respond to client enablement inquiries, coordinating with Legal Innovation Partners and the technical team to ensure issues are addressed promptly
- Develop a deep working knowledge of the NetDocuments platform, AI features, and integration ecosystem — becoming a trusted resource for clients navigating day-to-day platform questions
- Support the development and maintenance of internal LC/PM team playbooks, knowledge base articles, and enablement templates
- Build relationships with client legal technology and operations contacts, contributing to a positive and productive ongoing engagement
- Other duties as assigned
Skills
- 2+ years of experience in legal operations, legal technology, legal consulting, or a related field — or a JD with meaningful interest in legal technology and a desire to move into a non-traditional legal career
- Working knowledge of AI tools and their practical business applications mainly pertaining to legal uses and workflows
- Basic familiarity with law firm or in-house legal department operations — you understand the environment your clients work in, even if you are still building deep expertise
- Strong communication skills — written and verbal. You can facilitate a meeting, write a clear follow-up email, and present a training deck without stage fright
- Organized and detail-oriented — you manage multiple workstreams simultaneously and follow through on commitments reliably
- Curiosity about legal AI and technology — you are the kind of person who reads about what is happening in legal tech and gets excited about its implications
- Collaborative and coachable — you take feedback well, ask good questions, and are invested in your own development
- Ability to travel up to 10% to client sites and team events
- Experience with LegalTech platforms, document management systems, or Microsoft 365
Benefits
- 90% healthcare premiums company covered
- HSA company contribution
- 401K match at 4% with immediate vesting
- Flexible PTO (typically 3 to 4 weeks a year)
- 10 paid holidays
- Monthly contributions for life activities & wellness
- Access to LinkedIn learning with monthly dedicated time to explore
Company Overview